Guild Communication Tools (want to send a mass mail)

Messy1

Hi Everyone,

To the players: Anyone know any good guild add-ons that will allow you to send mass mails to your guild?

To devs: Could you improve the guild interface and communication tools? It would be really nice to be able to send a mail to the entire guild. Maybe only make this feature available to guildmaster and officers.

Are there any other guild features that people would like to see? (just curious)

Cuyler

"Mailr-Guild Mail Beta"

JessieColt

I hope Zos never implements Guild Spam mails.

Also keep in mind, people have reported on the forums that their accounts have been suspended for spamming emails when using add-ons that spam guild mail to all of the members.

Robocles

JessieColt wrote: »

I hope Zos never implements Guild Spam mails.

Also keep in mind, people have reported on the forums that their accounts have been suspended for spamming emails when using add-ons that spam guild mail to all of the members.

Which is why ZOS should put a mail feature in that the GM can control access to.

k9mouse

We have to thank the Gold farmers for such an useful tool to be never in the game. Gold farmers just abuse the crap of it in the past.

Rosveen

*sigh*
Goldfarmers have nothing to do with it. Nobody's asking for a tool to spam your guildmates. It would be available only to the guildmaster/officers, as a way of sending information to every member - because not everyone keeps track of the guild website and the Message of the Day is pitifully short. Low ranking members wouldn't have access to it.

k9mouse

I know and I just saying why ZOS has not done that and most likely never will. I agree, it is a good tool to have, but I do not see it coming to the UI in this life time.

Robocles

Um... because they're worried goldfarmers will invite us blindly to their guilds then spam us?

Edit: To be clear, that was sarcasm.

Messy1

I don't see any issue with a guild mailing feature that is controlled by the guildmaster and can reach every member of the guild. If the guildmaster abuses it then everyone leaves the guild.
It would be useful for event planning. I mean look at WoW they have calendars and lots of other guild communication tools.

As of now, I have a guild with 75 members and I have to copy and past a message that I want the entire guild to receive 75 times.

Messy1

Also, the Message of the day field and background field are not large enough to include any meaningful info

OrangeTheCat

GuildTools, but it still not working after the last update.

Cuyler

JessieColt wrote: »

Also keep in mind, people have reported on the forums that their accounts have been suspended for spamming emails when using add-ons that spam guild mail to all of the members.

@JessieColt, you are correct. There is a certain amount of mail attempts one can send within a certain time frame (I don't know exactly what it is). "Mailr" can actually exceed this and kick you for spamming although its rare. Eventually you get enough of those and you'll be flagged for temp banning. However, please see below for an official response regarding the issue.

ZOS_MichaelServotte wrote: »

It is possible for action(s) like sending mass in-game mails to trigger some restrictive measures our security team put in place to combat gold spammers. We hope you'll understand why we cannot go too much into details when it comes to what could trigger which type of security response, but in this particular case, we are not talking about an automatic suspension/ban.

Rest assured, each case that triggers the security tool in this way is reviewed in order to quickly correct any potential false positives. As always, if you believe your account has been muted due to activities that do not violate our Terms of Service, please don't hesitate to submit an appeal so that our Support Team can investigate.

With that said the addon will not always trigger the security, I've been using it weekly since may and have only triggered it twice.

JessieColt wrote: »

I hope Zos never implements Guild Spam mails.

Well I spent a better part of an hour trying to find the official response posted about a month ago regarding the topic. Basically it states that ZOS doesn't consider guild advertising/recruitment adverts (any guild related messages) as spamming and are a part of a healthy guild experience. wish I could find the link for you.

As I bolded above the "throttle" was implemented to combat gold spammers, not to protect defunct guild members who don't want to participate in the guild they chose to be apart of.

JessieColt

Messy1 wrote: »

I don't see any issue with a guild mailing feature that is controlled by the guildmaster and can reach every member of the guild. If the guildmaster abuses it then everyone leaves the guild.
It would be useful for event planning. I mean look at WoW they have calendars and lots of other guild communication tools.

As of now, I have a guild with 75 members and I have to copy and past a message that I want the entire guild to receive 75 times.

Then what should be asked for is a proper set of tools that do not involve spamming up to 500 people.

A Guild Events Calendar
A larger MOTD space
A Guild Dungeon Grouping Tool

Etc.

Cuyler

JessieColt wrote: »

Messy1 wrote: »

I don't see any issue with a guild mailing feature that is controlled by the guildmaster and can reach every member of the guild. If the guildmaster abuses it then everyone leaves the guild.
It would be useful for event planning. I mean look at WoW they have calendars and lots of other guild communication tools.

As of now, I have a guild with 75 members and I have to copy and past a message that I want the entire guild to receive 75 times.

Then what should be asked for is a proper set of tools that do not involve spamming up to 500 people.

A Guild Events Calendar
A larger MOTD space
A Guild Dungeon Grouping Tool

Etc.

ZOS_ChipHilseberg wrote: »

Internally we've expanded the MotD field to 1024 letters, given it a bigger space on the guild home page, and added a scroll for especially long messages.

Unfortunately most members can't be bothered to go to look at it.

Nestor

The MoTD is nice, if members would look at it. I have never looked at any of the MoTDs for the guilds I am in. I also don't even know where it is to look at in the first place. Maybe I have been where it is as I look each Monday to see which Trading Guild as a Kiosk for the week.

What would make the MoTD useful is if the Guild Master could check a box and make the MoTD an email that every guild member gets. And, guild members could opt out of the MoTD messages if they so chose to.

AlnilamE

I have an addon that puts the MOTD for selected guilds in my chat when I log on.

But I think a Guild Events Calendar would be fantastic!

Lukati_K

JessieColt wrote: »

Then what should be asked for is a proper set of tools that do not involve spamming up to 500 people.

I don't understand how a guild leader mailing pertinent guild info to his or her people can be taken for spam. If anyone wanted to spam you with mails, the tools and will already exist. I don't understand the cause for your concern. The worst possible scenario is that you end up deleting a lot of mail and go about your business. This scenario already exists with MailR, and I'm even thinking if ZoS implemented it, they could maybe find a way to curtail abuses of such a system.

JessieColt

Lukati_K wrote: »

JessieColt wrote: »

Then what should be asked for is a proper set of tools that do not involve spamming up to 500 people.

I don't understand how a guild leader mailing pertinent guild info to his or her people can be taken for spam. If anyone wanted to spam you with mails, the tools and will already exist. I don't understand the cause for your concern. The worst possible scenario is that you end up deleting a lot of mail and go about your business. This scenario already exists with MailR, and I'm even thinking if ZoS implemented it, they could maybe find a way to curtail abuses of such a system.

Because while I like being in a guild (or more) I do not appreciate getting emails about every little thing the guild is involved with.

How about because I plain to do NOT want to get emails that I didn't personally ask for?

If for some crazy reason Zos decides to implement mass spam for guilds, I hope that from the very start they give users the option to prevent getting those emails from their guilds.

This way no matter what the GM or Officers want to do, I wont be subject to the intrusion of the mails.

Cuyler

Nestor wrote: »

The MoTD is nice, if members would look at it. I have never looked at any of the MoTDs for the guilds I am in. I also don't even know where it is to look at in the first place. Maybe I have been where it is as I look each Monday to see which Trading Guild as a Kiosk for the week.

What would make the MoTD useful is if the Guild Master could check a box and make the MoTD an email that every guild member gets. And, guild members could opt out of the MoTD messages if they so chose to.

According to this statement the members would get a notification that the MotD had changed...but its still up to them to go look at it.

ZOS_ChipHilseberg wrote: »

We have some new code in testing to put a notification in the notification window whenever the message of the day (MotD) for a guild changes. If you are offline when it changes you will be notified the next time you log on. The notification will name the guild that changed their MotD and put the text of the MotD in the note field (the tooltip on the page looking icon). We are also looking into expanding the MotD field size to allow for more information to be shared.

An email is really the only sure way to get people to read these things. It just easier to glance at while your taking attachments from hirelings or store purchases etc.

Robocles

JessieColt wrote: »

Lukati_K wrote: »

JessieColt wrote: »

Then what should be asked for is a proper set of tools that do not involve spamming up to 500 people.

I don't understand how a guild leader mailing pertinent guild info to his or her people can be taken for spam. If anyone wanted to spam you with mails, the tools and will already exist. I don't understand the cause for your concern. The worst possible scenario is that you end up deleting a lot of mail and go about your business. This scenario already exists with MailR, and I'm even thinking if ZoS implemented it, they could maybe find a way to curtail abuses of such a system.

Because while I like being in a guild (or more) I do not appreciate getting emails about every little thing the guild is involved with.

Then quit that guild.

Lukati_K

Cuyler wrote: »

An email is really the only sure way to get people to read these things. It just easier to glance at while your taking attachments from hirelings or store purchases etc.

This, and also, I can't tell you how many times I've told guildmates to check out the MoTD, only to then be asked, "I don't see it, how do you find it?"

Lukati_K

Robocles wrote: »

JessieColt wrote: »

Lukati_K wrote: »

JessieColt wrote: »

Then what should be asked for is a proper set of tools that do not involve spamming up to 500 people.

I don't understand how a guild leader mailing pertinent guild info to his or her people can be taken for spam. If anyone wanted to spam you with mails, the tools and will already exist. I don't understand the cause for your concern. The worst possible scenario is that you end up deleting a lot of mail and go about your business. This scenario already exists with MailR, and I'm even thinking if ZoS implemented it, they could maybe find a way to curtail abuses of such a system.

Because while I like being in a guild (or more) I do not appreciate getting emails about every little thing the guild is involved with.

Then quit that guild.

Well, let's not answer a brash statement with an equally brash statement.

Emails are (usually) a small bit of text, deleted with one or two keystrokes. You're telling me receiving mail you haven't personally authorized to be sent to you rubs you the wrong way so much so that you're against communication improvements that would seem to be, for the most part, universally beneficial to all guilds?

It wouldn't be 'crazy reasoning' at all for ZoS to implement this.

Emails in ESO considered 'intrusive' well...

JessieColt

Cuyler wrote: »

Nestor wrote: »

The MoTD is nice, if members would look at it. I have never looked at any of the MoTDs for the guilds I am in. I also don't even know where it is to look at in the first place. Maybe I have been where it is as I look each Monday to see which Trading Guild as a Kiosk for the week.

What would make the MoTD useful is if the Guild Master could check a box and make the MoTD an email that every guild member gets. And, guild members could opt out of the MoTD messages if they so chose to.

According to this statement the members would get a notification that the MotD had changed...but its still up to them to go look at it.

ZOS_ChipHilseberg wrote: »

We have some new code in testing to put a notification in the notification window whenever the message of the day (MotD) for a guild changes. If you are offline when it changes you will be notified the next time you log on. The notification will name the guild that changed their MotD and put the text of the MotD in the note field (the tooltip on the page looking icon). We are also looking into expanding the MotD field size to allow for more information to be shared.

An email is really the only sure way to get people to read these things. It just easier to glance at while your taking attachments from hirelings or store purchases etc.

An email does not guarantee that anyone reads it. It only guarantees that they get the message.

I get Hireling emails every day, sometimes twice, but I never read them. I take the attachments and delete the mail.

I haven't read one of them in almost 5 months. I have no idea what any of them said.

I have no idea which named hireling sent them.

JessieColt

Robocles wrote: »

JessieColt wrote: »

Lukati_K wrote: »

JessieColt wrote: »

Then what should be asked for is a proper set of tools that do not involve spamming up to 500 people.

I don't understand how a guild leader mailing pertinent guild info to his or her people can be taken for spam. If anyone wanted to spam you with mails, the tools and will already exist. I don't understand the cause for your concern. The worst possible scenario is that you end up deleting a lot of mail and go about your business. This scenario already exists with MailR, and I'm even thinking if ZoS implemented it, they could maybe find a way to curtail abuses of such a system.

Because while I like being in a guild (or more) I do not appreciate getting emails about every little thing the guild is involved with.

Then quit that guild.

This is your answer? Really? Wow. Just, wow.

I contribute to the guild store
I contribute and participate in doing guild events (Dungeons, and quest grouping with other guild members)
I chat in the guild channel
I chat in the guild voice system (TS, Vent, whichever the guild uses)

But because I do not want to be subjected to emails at the whim of the GM I should leave?

You need a serious mental check.

JessieColt

Lukati_K wrote: »

Robocles wrote: »

JessieColt wrote: »

Lukati_K wrote: »

JessieColt wrote: »

Then what should be asked for is a proper set of tools that do not involve spamming up to 500 people.

I don't understand how a guild leader mailing pertinent guild info to his or her people can be taken for spam. If anyone wanted to spam you with mails, the tools and will already exist. I don't understand the cause for your concern. The worst possible scenario is that you end up deleting a lot of mail and go about your business. This scenario already exists with MailR, and I'm even thinking if ZoS implemented it, they could maybe find a way to curtail abuses of such a system.

Because while I like being in a guild (or more) I do not appreciate getting emails about every little thing the guild is involved with.

Then quit that guild.

Well, let's not answer a brash statement with an equally brash statement.

Emails are (usually) a small bit of text, deleted with one or two keystrokes. You're telling me receiving mail you haven't personally authorized to be sent to you rubs you the wrong way so much so that you're against communication improvements that would seem to be, for the most part, universally beneficial to all guilds?

It wouldn't be 'crazy reasoning' at all for ZoS to implement this.

Emails in ESO considered 'intrusive' well...

Again, I do not want to get the emails. Why is that so hard to understand?

Yes, they can be deleted
Yes, they can be deleted without reading
Yes, it only take 2 keystrokes to delete the mail

None of that is pertinent. I do NOT want to get them in the first place.

Why should I be forced to deal with getting them if I do not want them?

astro74

How about message of the day.. I will instaquit any quild spamming me with mails...unless they attach tons of gold

Lukati_K

JessieColt wrote: »

An email does not guarantee that anyone reads it. It only guarantees that they get the message.

I get Hireling emails every day, sometimes twice, but I never read them. I take the attachments and delete the mail.

I haven't read one of them in almost 5 months. I have no idea what any of them said.

I have no idea which named hireling sent them.

Even with email's uncertainty, that's the best a guild can do with the systems that have been provided. There may be no guarantee, but in comparison to hoping people press 'G' and check the homepage out, it's obvious we'd rather take our chances with emails.

The hireling emails are a misnomer. The title of the email, "Raw Materials" already gives you everything you need to know if you're not interested in reading.

Lukati_K

JessieColt wrote: »

Again, I do not want to get the emails. Why is that so hard to understand?

Yes, they can be deleted
Yes, they can be deleted without reading
Yes, it only take 2 keystrokes to delete the mail

None of that is pertinent. I do NOT want to get them in the first place.

Why should I be forced to deal with getting them if I do not want them?

Understand? No, I don't, but I do accept.

What I'm wondering, is why this is such an issue, for you, or for anyone? The most harm an unwarranted email causes is an, at most, 2 keystroke distraction. The words you use (emails are intrusive, crazy reasons, spam, at the whim of GM/officers) suggest you take unwarranted emails as an affront. I don't feel like the damage done (virtually none) fits your reaction. Especially, to the point that you'd fight against others having improved communication amongst themselves.

Your reaction to something as innocuous as a guild email is what I am struggling to understand.

Messy1

JessieColt wrote: »

Lukati_K wrote: »

JessieColt wrote: »

Then what should be asked for is a proper set of tools that do not involve spamming up to 500 people.

I don't understand how a guild leader mailing pertinent guild info to his or her people can be taken for spam. If anyone wanted to spam you with mails, the tools and will already exist. I don't understand the cause for your concern. The worst possible scenario is that you end up deleting a lot of mail and go about your business. This scenario already exists with MailR, and I'm even thinking if ZoS implemented it, they could maybe find a way to curtail abuses of such a system.

Because while I like being in a guild (or more) I do not appreciate getting emails about every little thing the guild is involved with.

How about because I plain to do NOT want to get emails that I didn't personally ask for?

If for some crazy reason Zos decides to implement mass spam for guilds, I hope that from the very start they give users the option to prevent getting those emails from their guilds.

This way no matter what the GM or Officers want to do, I wont be subject to the intrusion of the mails.

Yeah, I would support having an option not to receive mass guild mails because being in a trade guild with 500 or more members might generate some bothersome mails from guild leaders.

I'm not sure I understand why a person would be "totally" against getting guild wide mails especially if they alert you to guild PvP events, guild raids, guild RP events. I think some people on the forum and in the MMO community are just misanthropes in general, in which case you probably would not contribute a whole lot to your guild anyway, or you are so stuck up about guild events and you have the mentality "had to be there" to participate instead of doing what most rational people do and plan your weekly calendar. Furthermore, the posts that are totally against a guild mailing system for the primary, yet unsatisfactory, reason of "I just don't want them" have no basis in this discussion and should be removed.

I run a small guild of about 75 people who enjoy talking to each other and want an in game way to organize events and increase guild comoradarie. The messages that I have painstakingly sent out to 40 or more members have been received with excitement and anticipation. I had 2 people leave the guild, maybe they read the messages and maybe they didn't, but in any case I'm glad they left if it was for the reasons that they were antisocial, did not like the planned event, or some other issue I cannot fathom.

Messy1

Another observation about why someone may be against a guild mailing system is if you are a very active trader and don't want you precious mailbox space taken up by social mailing. The real issues that should be discussed are: how useful would a guild mail system be, how can a system be put in place so it won't be abused and what other improvements can be made to enhance guild functionality?

Amsel_McKay

No GM mail system... ever... thanks...