The issues related to Steam players logging in to the North American and European PC/Mac megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
On Tuesday, from 12:00AM to 1:00AM EDT, the forums will be undergoing maintenance. During this time there may be brief periods where the forums will be unavailable.
Maintenance for the week of October 22:
·[COMPLETE] PC/Mac: North American and European megaservers for maintenance – October 22, 2:00PM EDT (18:00 UTC)
· Xbox One: North American and European megaservers for maintenance – October 24, 6:00AM EDT (10:00 UTC)
· PlayStation®4: North American and European megaservers for maintenance – October 24, 6:00AM EDT (10:00 UTC)
· ESO Store and Account System for maintenance – October 24, 8:00AM EDT (12:00 UTC)
No word back from Tech support.
My brother was really into ESO, he even spent money on the long term subscription fee. The thing is, after running into many glitches in game he has pretty much stopped playing. It wasn't because of the errors in the game though, it was mainly because when he requested tech support they never got back to him about any of the problems he was experiencing.
I on the other hand have gotten in touch with tech support on many occasion and they have helped me from minor things such as setting up this account on eso.com to looking into why the memory leak patch didn't work.
Things he has requested as well but he had to jump through various hoops in order to get any progress, unlike what I had to.
What's the deal? Where should he go to get help with his game if not the in game support?