Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
Can't Stay Connected
Skraticus
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I've been playing since beta and I haven't had any real connection issues. Every now and then it'll lag for maybe a second or two, but it's been pretty rare. Until this last major update though. Since the update I've been getting dropped out of the game more and more often, and now it's gotten to the point where I can't stay connected for more than five minutes at a time.
I can run around for a little bit then I'll start teleporting all over the place. If I try to attack an enemy it only lasts for a few seconds before everything starts lagging. Then we'll just be standing there, looking at eachother, bobbing up and down. Then either I wind up dead or just get kicked out. Then I'll log back in and be dead anyway...
Anybody else been having this problem? Everything else in the house works fine internet wise. Can stream videos all day long without a single hiccup. Can also play other games online while the wife watches netflix without any hiccups either. But when I go to play TESO it just isn't happening anymore.
I can run around for a little bit then I'll start teleporting all over the place. If I try to attack an enemy it only lasts for a few seconds before everything starts lagging. Then we'll just be standing there, looking at eachother, bobbing up and down. Then either I wind up dead or just get kicked out. Then I'll log back in and be dead anyway...
Anybody else been having this problem? Everything else in the house works fine internet wise. Can stream videos all day long without a single hiccup. Can also play other games online while the wife watches netflix without any hiccups either. But when I go to play TESO it just isn't happening anymore.
0
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ZOS_PierreL✭✭✭✭Hello @Skraticus,
This is a known issue that we are actively working to resolve. In the meantime, we've found that some users are able to resolve this on their own by disabling AddOns.
If the issue persists please submit a ticket by copy/pasting this link into a new tab or window: https://help.elderscrollsonline.com
We apologize for the inconvenience and are investigating now to get this issue resolved. Thank you for your understanding.0 -
Skraticus✭✭✭@ZOS_PierreL
Ok then, so it's not just me? That makes me feel better ha ha. Sounds like you guys are already on the case, so I'll just hang in there for now. If it keeps happening after the next couple maintenance days I'll check back in with a ticket.
Thanks0 -
ZOS_PierreL✭✭✭✭Hello @Skraticus,
Our teams have identified a resolution for this issue.
If you’re still experiencing this issue, please reach out to our Support Team with your Game Consultant File so that an agent can work with you directly to resolve the problem.
As a reminder, please do not post your Game Consultant File on the forums, as it does contain private information about your computer.
If you already submitted a ticket, do not hesitate to answer it for updating it. One of our agent will be in touch as soon as possible.
Thank you.0