Email Survey

Nun

So I got an e-mail survey today from Zenimax. Basically it was about playing in the beta, and then not buying the game. So I figured sure I will fill it out and help them out. I click on the link to do the survey and it tells me I didn't have permission or something, so I figured it was just a error. Closed out the tab and clicked again, now I am getting this.



Never did the survey. Not sure if it is pshing mail or not. It looked legit. Anyway...can someone at Zen confirm this? Thanks

Cyberdown

congratulations! your account info has successfully been phished!
























I kid...I think...

ZOS_GinaBruno

It is a legit email, though we are currently working to figure out why many of you are receiving this message.

peejaygee

Yeah, I got the same email, first mine told me that I was not eligible for the survey, but then the second click it told me it had already received my answers.

Nun

Thanks GinaBruno.

Cyberdown

ZOS_GinaBruno wrote: »

It is a legit email, though we are currently working to figure out why many of you are receiving this message.

bah...your no fun...

SewerBunny

peejaygee.mobile_ESO wrote: »

Yeah, I got the same email, first mine told me that I was not eligible for the survey, but then the second click it told me it had already received my answers.

same

Nun

peejaygee.mobile_ESO wrote: »

Yeah, I got the same email, first mine told me that I was not eligible for the survey, but then the second click it told me it had already received my answers.

Ya same here. It reads minds...that is the only plausible explanation.

ZOS_GinaBruno

Cyberdown wrote: »

ZOS_GinaBruno wrote: »

It is a legit email, though we are currently working to figure out why many of you are receiving this message.

bah...your no fun...

Haha, sorry! Would you prefer that your account be phished?

rainith2000nub18_ESO

ZOS_GinaBruno wrote: »

Cyberdown wrote: »

ZOS_GinaBruno wrote: »

It is a legit email, though we are currently working to figure out why many of you are receiving this message.

bah...your no fun...

Haha, sorry! Would you prefer that your account be phished?

No but if you could look into the issues with fishing that would be great.

/endthreadjack

ShedsHisTail

ZOS_GinaBruno wrote: »

It is a legit email, though we are currently working to figure out why many of you are receiving this message.

So... what you're saying is, even the surveys are bugged... :P
Let's not devote too much manpower to this, yeah?

enochsjaub17_ESO

ZOS_GinaBruno wrote: »

It is a legit email, though we are currently working to figure out why many of you are receiving this message.

This is exactly why I did not become a paying member! The inability to do anything correctly by anyone associated with the game would be my answer to the survey, if I could actually take the survey.

P.S. How many more months will it take to get rid of the awful tile system for the developer tracker?

smeeprocketnub19_ESO

enochsjaub17_ESO wrote: »

ZOS_GinaBruno wrote: »

It is a legit email, though we are currently working to figure out why many of you are receiving this message.

This is exactly why I did not become a paying member! The inability to do anything correctly by anyone associated with the game would be my answer to the survey, if I could actually take the survey.

P.S. How many more months will it take to get rid of the awful tile system for the developer tracker?

lol you realize ZOS themselves probably contracted someone to set up the survey.
But of course, even so, it is somehow their fault. The game should have been bug free on release, so I am unsubbing!

Nun

smeeprocketnub19_ESO wrote: »

enochsjaub17_ESO wrote: »

ZOS_GinaBruno wrote: »

It is a legit email, though we are currently working to figure out why many of you are receiving this message.

This is exactly why I did not become a paying member! The inability to do anything correctly by anyone associated with the game would be my answer to the survey, if I could actually take the survey.

P.S. How many more months will it take to get rid of the awful tile system for the developer tracker?

lol you realize ZOS themselves probably contracted someone to set up the survey.
But of course, even so, it is somehow their fault. The game should have been bug free on release, so I am unsubbing!

Yup! The header on the page was pretty much a dead giveaway. LOL. I don't expect any game to be bug free on release. That is unrealistic. They can't possibly test for every scenario. That being said, from what I hear it should be further along than it is. But I can't say for certain as I decided not to play it.

WebBull

Kinda funny even the survey is bugged.

kieso

ZOS_GinaBruno wrote: »

Cyberdown wrote: »

ZOS_GinaBruno wrote: »

It is a legit email, though we are currently working to figure out why many of you are receiving this message.

bah...your no fun...

Haha, sorry! Would you prefer that your account be phished?

Phishing Achievement unlocked!

kijima

I'm going to sit on my survey till they roll out 1.1

I like the font better with 1.1, looks like Zeni have finally listened to their customers.

AngryWolf

Nice! Meanwhile, those who unsubscribe aren't getting a survey.

Armianlee

enochsjaub17_ESO wrote: »

ZOS_GinaBruno wrote: »

It is a legit email, though we are currently working to figure out why many of you are receiving this message.

This is exactly why I did not become a paying member! The inability to do anything correctly by anyone associated with the game would be my answer to the survey, if I could actually take the survey.

P.S. How many more months will it take to get rid of the awful tile system for the developer tracker?

Yet you're able to post on the forums? Something smells fishy, and it isn't the Khajiit's breath.

Auralia

I got a survey email saying I took part in the beta, but did not buy an account and to take part in this survey to let us know why? But that is rather flawed assuming I did not buy an account, I have several emails and that email that received the survey I use to sign up for various game betas and nothing else.

I made a separate email that I would use only for my ESO game account and nothing else and that email is separate from my beta email and I have an ESO account with that. So no they are mistaken in saying that I did not continue with ESO after the beta, don't they understand that people don't just have 1 email.

I used my beta key from my signup email and put that into my different main game account email. I have played in beta and have been playing since early access and have never cancelled my account.

Anyway when I tried the survey it said it's been closed.

fromtesonlineb16_ESO

WebBull wrote: »

Kinda funny even the survey is bugged.

Indeed!

I do love a good dose of irony, and this one is especially delicious.

chevette6262_ESO

I am also receiving the survey closed message. Ironic.

popinadam

"This survey has been closed." Same message here, never even had the chance...

Phantax

popinadam wrote: »

"This survey has been closed." Same message here, never even had the chance...

That's because they don't really care what your replies are...lol

chevette6262_ESO

I've now received a reply telling me they got all the info they needed the same night they sent the emails so they closed the survey. Haha.

Greetings Deb!

My name is Andrea, a technical support specialist, and I'd like to thank you for reaching out to the Elder Scrolls Online Support Team. I'm very sorry that you were unable to take the survey sent last night. After an overwhelming response from the community, we gathered enough feedback to analyze, and closed the survey. Thank you so much for your interest in answering our questionnaire! We really do appreciate your feedback and there will be many more opportunities to send it to us. In addition, you can reach out to our website and other media outlets, and even our support team if there's anything you'd like to have addressed.

Thanks again for your continued interest and support!