Maintenance for the week of July 14:
• PC/Mac: No maintenance – July 14

Explorers Code Problems

pierceoftheender
Ok, so I have the explorers code and have not used it, and when I did happen to go to my computer and use it it said "You already own this product" but I don't I downloaded the imperial edition of the game off the site and i have all the imperial stuff, but I cant seem to insert the explorers code. if maybe someone from Zenimax could help me on this that would be great or someone else point me in the right direction

Confirmation of my code:
X******************W
A horse walked into a bar. Several people got up and left as they spotted the potential danger in the situation.
  • SFBryan18
    SFBryan18
    ✭✭✭✭✭
    This happened to me when I bought the code from g2a. I placed a support ticket and explained this issue, and they asked for some information including my game purchase confirmation number and the explorer code. They applied the code instantly for me. From the purchase to the resolution, it only took about 20 minutes. I was very happy with the support team at this site.

    Go here and email them:
    https://help.elderscrollsonline.com/
    Edited by SFBryan18 on July 12, 2014 12:45AM
  • pierceoftheender
    SFBryan18 wrote: »
    This happened to me when I bought the code from g2a. I placed a support ticket and explained this issue, and they asked for some information including my game purchase confirmation number and the explorer code. They applied the code instantly for me. From the purchase to the resolution, it only took about 20 minutes. I was very happy with the support team at this site.

    Go here and email them:
    https://help.elderscrollsonline.com/
    Thank you :smile:

    A horse walked into a bar. Several people got up and left as they spotted the potential danger in the situation.
Sign In or Register to comment.