Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
Today's downtime
Blackwidow
✭✭✭✭✭
✭✭
✭✭
I actually posted this a week or two ago, but it still goes with today's downtime and the lack of communication from ZOS.
I just want to say I have no problem with ZOS taking the servers down. If there is something they need to fix and plan to fix it early in the morning when there is not so many people on, it is fine with me personally.
However, I would like to say that communication goes a long way.
If they knew this was going to happen last night, they could have said so last night. If they knew 3 hours ago, then tell us three hours ago.
Sure, it is possible something bad just happened and they needed to do it right then. So, if that is the case, we really can't complain about the timing or lack of warning.
Now my last point. When ZOS does bring the servers down like this, one of those guys should take a minute, just to post some kind of nice information.
"Sorry, but we had a small glitch we needed to fix. We should be up within the hour. Thank you for your patience."
Just an example.
Anyway, have a nice day.
Edited by Blackwidow on June 9, 2014 10:59AM I just want to say I have no problem with ZOS taking the servers down. If there is something they need to fix and plan to fix it early in the morning when there is not so many people on, it is fine with me personally.
However, I would like to say that communication goes a long way.
If they knew this was going to happen last night, they could have said so last night. If they knew 3 hours ago, then tell us three hours ago.
Sure, it is possible something bad just happened and they needed to do it right then. So, if that is the case, we really can't complain about the timing or lack of warning.
Now my last point. When ZOS does bring the servers down like this, one of those guys should take a minute, just to post some kind of nice information.
"Sorry, but we had a small glitch we needed to fix. We should be up within the hour. Thank you for your patience."
Just an example.
Anyway, have a nice day.
1
-
ZOS_MichelleA✭✭✭✭✭Hello there, @Blackwidow. Thank you for your detailed and constructive feedback, and your patience! That said, we do have a thread available to discuss this morning's maintenance on the North American megaserver. You can find that discussion here: http://forums.elderscrollsonline.com/discussion/109104/how-about-consistency-in-server-downtimes.0
This discussion has been closed.