Battery ~ AC Adapter issues

Chased

So I understand that this is kind of a weird subject to post via ESO, but I do feel my issue relates to it, so I am asking for help from Tech Savvy individuals, who can help distinguish the issue I am suffering.

I use a Lenovo y510p laptop, since last October 2013, been running great, no issues thus far.

Today I logged onto ESO and my framerates dropped from the solid 60, to 5 or 6, when it becomes this bad, it usually means my "turbomode" has turned off due to not having any Power Supply coming in, I tabbed out, and saw at the battery screen, it no longer shows the batter with a forked prong indicating that it was charging.

I have restarted, shut down, unplugged everything, and nothing seems to work.

Everytime I load up ESO, and get to Character Screen/Zone in my AC adapter turns off, and I no longer reserve enough voltage to power the game.

Thanks in regards for anyone that can help me solve this,

~Chased.

Merlin13KAGL

Could be the charger, the battery, or the sensing circuit going bad.

Your 'turbo mode' is probably based on the AC sense, and since your battery shows that it is no longer charging, the sensed voltage is probably dropping too low somewhere along the way.

Check where your adapter plugs into the laptop...sometimes these can get loose or broken due to odd angles, etc. (When it ceases to show charging and you completely exit out of ESO (launcher and all), does the battery charge icon resume?)

Make sure it's plugged into the laptop as far as it will go, also. Sometimes it will work its way loose, enough to provide power, but not full power. (If you've ever gotten a cryptic 'Unrecognized Power Supply' fault on startup, this is likely why.)

You might try turning off the laptop, removing the battery entirely, and running directly off the AC adapter. See if you still have the performance issues this way. If it performs properly, your battery may be on the way out.

Sometimes re-seating the battery (removing and then replacing) will cause it to snap out of it. If you are able to get to full charge (try overnight with laptop off) and able to run the system off the battery for the usual period of time, your charger or charging board may be failing. (You'll have to determine what the normal time is for your machine, based on what you have known in the past.

If you can borrow an adapter and/or battery from someone, you can try these things one at a time and see if one or both corrects the issue.

In my experience, batteries tend to fail first, charging/sensing circuits second, with AC adapters coming in last.

Unless your system has experienced trauma ~ a drop, a kink in the cord, excess heat on the power supply block, it's probably one of the three above.

One last remote possibility, try a different power outlet. If the outlet is old, wires have become loose or oxidized, or it's simply starting to fail, you can actually have enough of a voltage drop that the AC adapter will not work to full capacity.

Should you have a 'Batteries Plus' or similar store near you, they will sometimes check a battery and/or adapter at no charge. They may even be able to 'shock' your older battery, bringing some of the life back and possibly curing your ill.

One last thing, and only if you are comfortable working on your machine...sometimes removing and re-seating the memory cards will cure such issues as well. Next to the CPU, the memory draws much power and that same level of oxidation can cause drops. The simple act of removing and re-seating the memory cards can remove that layer of oxidation and sometimes cure the issue as well.

Good luck, and let us know what you find!

Chased

Check where your adapter plugs into the laptop.

Yes, i've looked at connection, not loose, nor does it reactivate when I close out of ESO, neither when i take out the AC plugin.

You might try turning off the laptop, removing the battery entirely, and running directly off the AC adapter.

Tried this as well, and the strange thing is it works for 10 minutes, then fades out again, Also tried taking the battery out, and running only off AC adapter, it powers on, and continues, the battery icon is canceled out of course, so I know the AC adapter powers it on, though as a side note, I have not left it in, or tried to play ESO without the battery in and the AC adapter still charged, I will probably do that in order to determine whether it is the battery or AC adapter failure.

Sometimes re-seating the battery (removing and then replacing) will cause it to snap out of it.

Yes tried to do that as well, even tried mounting it to the wall, with support throughout the entire wiring, I also felt through the cord to make sure there wasn't any splitting or fraying of the wiring, to make sure the wires were not burning out, all is well in that department.

One last remote possibility, try a different power outlet.

I tried a few different ones, I even tried ones that were powering other appliances, no difference, neither good nor bad, so I doubt it was the cause of an outlet.


Investigation still at large!

(Thanks for replying Merlin13KAGL, it definitely helps explore some options I did not think of)

Tarwin

Merlin13KAGL wrote: »

Check where your adapter plugs into the laptop...sometimes these can get loose or broken due to odd angles, etc. (When it ceases to show charging and you completely exit out of ESO (launcher and all), does the battery charge icon resume?)

Make sure it's plugged into the laptop as far as it will go, also. Sometimes it will work its way loose, enough to provide power, but not full power. (If you've ever gotten a cryptic 'Unrecognized Power Supply' fault on startup, this is likely why.)

Maybe check this again? Just ran into my wifes laptop doing the same thing. Unplug power from laptop. Hold onto the plug end that goes into the laptop tightly. Then hold onto the cable part close to the same plug and push it towards the plug. Then try plugging it back in

There is a fine metal piece within the center of the "cylinder" that goes into the laptop. This fine piece after time may not make connection properly. It was a Dell, but worth a shot

gfh999

I am having a similar problem. My Alienware MX15 switches over to battery power, not charging now; it is only doing this since the most recent update. It drains the battery (in about 2 hours or 3 hours) It only does this for ESO; as soon as I leave ESO, it reverts to AC power, battery charging. My power supply works fine. I think something in the game is causing it to do this as it did not do this until the latest update. Any thoughts?