ESO support person

KrisFahring
KrisFahring
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I contacted support team and it is always the same kid 20 something on a cell phone using the speaker mode. Is there more than 1 person working in that department? When you get the machine because he went to the bathroom or on lunch, it's the worst recording I've heard in a long time. Same kid every time, they are really saving some money on technical support team.

I can imagine the video with a manager on the phone and the tech guy playing 3 games while on the phone with him saying he emailed him a notification while the tech guy logs into the guys email and deletes all evidence of his previous email and then turning around claiming he didn't get it...

Is this really what's going on over there?
  • david271749
    david271749
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    *This thread has been moved to the General Discussion section of the forums.*

    LOL
  • GrimCyclone
    GrimCyclone
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    What do you expect? Hell, they're running this place like that one restaurant Gordon Ramsay stopped helping due to the stubborn owner lady.

    He's probably some 20 year old living with his parents. Right now he's wearing an oversized white shirt that he's got pulled over his knees because he's cold. He's sitting there playing PS2 or something on a tube television with an old 90's answering machine that still uses tapes. Mommy told him to pick up the phone when it rings.

    You can probably hear him crunching on oreos during the call.
  • david271749
    david271749
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    @GrimCyclone‌

    Your posts never cease to amuse me.
  • raglau
    raglau
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    Right now he's wearing an oversized white shirt that he's got pulled over his knees because he's cold. He's sitting there playing PS2 or something on a tube television with an old 90's answering machine that still uses tapes.

    Are you telling me this is out of fashion already?
  • GrimCyclone
    GrimCyclone
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    @GrimCyclone‌

    Your posts never cease to amuse me.

    If I ever take it too far and offend any of you, I apologize.
    I'm really a nice guy.
    Usually I don't use forums, but sometimes in my life I am on them for a bit.
    I'm at a weird stage in my life.
    Lots of things are about to change so I'm kinda out of it.
  • david271749
    david271749
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    If I ever take it too far and offend any of you, I apologize.
    I'm really a nice guy.
    Usually I don't use forums, but sometimes in my life I am on them for a bit.
    I'm at a weird stage in my life.
    Lots of things are about to change so I'm kinda out of it.

    If you ever do leave, you'll be the only person I miss from these forums. Your dark humor towards the game keeps me smiling while I'm at work. I do play. Don't get me wrong. It's kind of a love hate relationship I have with the game. I even bought a six month sub when they forced us all to make a payment plan. They've recently added 30 days to everyone's sub, so that puts me at 190. Looks like I'll be here for a while longer.
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