Maintenance for the week of September 15:
• PC/Mac: NA and EU megaservers for patch maintenance – September 15, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

Fixes in Progress (Patch 1.1.2)

  • kingmat75
    kingmat75
    Soul Shriven
    The game has bugs. All games have bugs. There will be bugs in this game for the next 6 months to a year. Every new MMO under a major title has had bugs upon bugs. You can still play the game so it can not be that broken.

    all games have bugs, soon or later a fix will come.

    but i pay a Subscription to play on an EUROPEAN server, and after 2 month servers are in USA yet.

    People say that game is slow, less responsive.., weapon change are slow.. but the real problem is that we play from Europe on ESO server located in the USA.

    i want to know when the server come to EU.. because we pay to play on EU server.. and all EU player await this more than other things.

    is a simple question, WHEN?.

  • Steverenos
    [Incident: 140525-017700]

    7 days and counting still no NA server log-on fix - after patch 1.1.2

    - but wait there is a new patch 1.1.3 in the works - bet that kills the EU server and no-one will be able to log-on

    Attached the new DxDiag & DxDiag64bit files after the Router changes and after the Driver update
    As you can see -- GeForce 337.88 Driver installed and up to date.

    The router would not allow - ESO Lobby2 cannot be mapped on Steves-PC. The system web server is using the same resources.

    So no more messing with the router - it is not a router issue - it is a NA server issue after a failed patch

    It is not a video driver issue - - it is a NA server issue after a failed patch

    I have created a new character on the EU client and have been having no router issues or video display issues - no issues with add-ons or anything else other than the occasional lag;
    however this does not solve my PROBLEM OF THE - ERROR CODE 201:7:1:1022:1007
    I AM A PATIENT PERSON HAVE BEEN FOR 7 DAYS NOW BUT SERIOUSLY THIS IS RIDICULOUS 7 DAYS (YES I AM YELLING OUT OF FRUSTRATION)

    ZENMAX GET YOUR HOUSE IN ORDER - I WANT TO PLAY ON THE NA CLIENT SERVER - THE PROBLEM IS ON YOUR END. AGAIN FAILED PATCH/UPDATE ANY REALISTIC SUGGESTION - because seriously that's all they are, just suggestions, they don't fix my problem, they just placate me, even that is wearing thin - for an on-going paying customer - you guys are looking at an epic fail here - but you know this and don't care what is but 1 member of the hundreds of thousands of thousands of customers mean to you NADA - you've got your billion$$$. So move on to your next roll-out. So in the immortal words of ZENMAX ESO English Support - "Helping you is our Passion! We will assume your issue has been resolved if we do not hear from you within 168 hours (7 days)." How about a fix - I'm a junkie in need of a fix - a fix to my access to the NA server. Sorry for the rant - it is kind of cathartic. Please, Please help me get my fix.

    7 days and counting
  • FrauPerchta
    FrauPerchta
    ✭✭✭
    I have crashed out of the game twice today both with an ESO generated mssg Unknown Error.

    Seems like everything the server is taken down it comes back up with more problems.
  • subecsanur
    subecsanur
    ✭✭✭
    Anyone else experiencing combat laag or freezes with inability to use abilities just blocking? and target teleporting all over?
  • eobethb14_ESO
    eobethb14_ESO
    ✭✭
    I do not know what happened with the patch. All I know is I can log on for about 30 minutes before it becomes unplayable. Often with black screen crashes. (heat is not the issue, but it mimics a heat crash)
  • flguy147ub17_ESO
    flguy147ub17_ESO
    ✭✭✭✭✭
    FIX WEAPON SWAP!!!!!!!!!!! Sick of hitting it 5 times for it to work, yes I am mad. I just hit it 5 times in PVP and its not working. Sick of the garbage bugs, ban me I don't care.
  • Vuldan_Ironhand
    I can tell you the 301 error continues. Not sure what causes it or how it gets transferred to other players. I have never had it until today, and as with others, I have tried every published workaround, no luck. Just updating you on the status.
  • jcbruce1968
    jcbruce1968
    Soul Shriven
    Steverenos wrote: »
    [Incident: 140525-017700]

    7 days and counting still no NA server log-on fix - after patch 1.1.2


    9 days and counting here, I've tried all the fixes support could give me. No luck, said they were going to escalate my issue to a higher tier and since then nothing. Although since I've missed 9 days that I paid for they did give me 3 free days of play time to a game I can't log into. I love the game and understand there was going to be issues when it first launched but it's starting to feel like I've been ripped off.
  • subecsanur
    subecsanur
    ✭✭✭
    Did this last maintenance patch actually make it worst? again?

    Also what is now new ESO launcher error that lurks behind too.
    Edited by subecsanur on June 1, 2014 3:37PM
  • Cogo
    Cogo
    ✭✭✭✭✭
    subecsanur wrote: »
    Did this last maintenance patch actually make it worst? again?

    Also what is now new ESO launcher error that lurks behind too.

    Several people have reported this and fixed it by changing the launcher.exe to admin rights.
    Oghur Hatemachine, Guild leader of The Nephilim - EU Megaserver
    Orc Weapon Specialist and Warchief of the Ebonheart Pact - Trueflame Cyrodiil War Campaign
    Guildsite: The Nephilim

    "I don't agree with what you are saying, but I'll defend to the death your right to say it"
    -Voltaire

    "My build? Improvise, overcome and adapt!"
  • Ifthir_ESO
    Ifthir_ESO
    ✭✭✭✭✭
    Aeradon wrote: »
    Shouldn't this be done before implementation? What have the PTS been doing?

    I suppose this type of stupid comment is why you aren't a PTS player.

    No amount of beta testing catches everything. If you had half a brain or any concept of software testing, you would know this.

    Though I would agree that there are one or two PTS guilds who "without question" aren't reporting bugs and then utilizing them to generate guild benefits and corresponding website traffic for revenue. That part I would agree with, but in general PTS players are reporting tons of bugs. Tons.

    Meanwhile, you are just talking trash about a group of people you never met and a server you have 0 knowledge of.

    Edited by Ifthir_ESO on June 1, 2014 5:00PM
  • Ifthir_ESO
    Ifthir_ESO
    ✭✭✭✭✭
    I'm glad you find it hallarious I feel like I'm playing a free to play game

    First off it's hilarious.

    While I am correcting you I feel obligated to point out that F2p games are built almost entirely around in-game micro-transactions, something that ESO doesn't have. Don't let facts get in the way of your entitled bitching, though.

  • fredarbonab14_ESO
    fredarbonab14_ESO
    ✭✭✭
    Well said Ifthir! Both times.
  • davidetombab16_ESO
    davidetombab16_ESO
    ✭✭✭
    we will never see the server in europe, the game is going to hurt and will likely remain in the usa
  • Atreidus
    Atreidus
    ✭✭✭
    kingmat75 wrote: »
    The game has bugs. All games have bugs. There will be bugs in this game for the next 6 months to a year. Every new MMO under a major title has had bugs upon bugs. You can still play the game so it can not be that broken.

    all games have bugs, soon or later a fix will come.

    but i pay a Subscription to play on an EUROPEAN server, and after 2 month servers are in USA yet.

    People say that game is slow, less responsive.., weapon change are slow.. but the real problem is that we play from Europe on ESO server located in the USA.

    i want to know when the server come to EU.. because we pay to play on EU server.. and all EU player await this more than other things.

    is a simple question, WHEN?.

    The "toping": They will do an EU server earlyest in 6 months. So we got fooled.
    Edited by Atreidus on June 2, 2014 2:00AM
  • Atreidus
    Atreidus
    ✭✭✭
    we will never see the server in europe, the game is going to hurt and will likely remain in the usa

    I belive more into this version. And an Closing/F2P soon.
  • Tcb
    Tcb
    Soul Shriven

    Veteran Rank Monsters (not Craglorn) - On Friday, we pushed a hotfix to correct Veteran Rank monster values. Testing has confirmed the hotfix did work, though there may be some monsters who have not respawned since the hotfix who still have old, higher values. If you encounter a monster that has been killed and respawned and you believe it still has the older, higher values, please let us know which one and where it is, and we'll take a look.

    well, there is still alot issues about this topic, me and alot of other players are unable to complete veteranzones 7-10 due to heavy damageincome and since monsters are more likely to be grouped at 2 or 3 there is almost a certain death fighting them.
    do you have any information on this being fixed in 1.1.3?
  • ub17_ESO
    ub17_ESO
    ✭✭✭
    Natjur wrote: »
    On the plus side, its good to see SOME communication now, but I am sure it only cause someone got scared by the large unsub numbers.

    I can see even more unsubs coming as they fix quests in the game while people still can't even login or Patch.

    I can tell you my finger is hovering over that button with Going on 4 days now and not being able to patch even patch the game and getting.
    'we are aware of that and working on a patch'
    and then a day later - 'Oh wait yours doesn't sound like the same problem...'
    *silence............*
    'HOT fix for broken quests!!!'

    I also had the 301 error. It was very frustrating. I used customer support and after a day and some change it was resolved. During that time I was very upset because I couldn't find anything official that said hey we have a problem we're working on it. Just try this, check that, non-sense. That coupled with the steroid taking VR1-10 mobs that came with 1.2 I was pretty heated.

    All that said, I never once thought about unsubscribing. I can't understand the logic in quitting something I enjoy because there was a mistake or an incident of poor service.

    Would you stop eating at your favorite fast food place if they give you cold fries? I haven't. I bring the problem to their attention and let them resolve the problem. In the case of ESO it is a more complicated problem they are fixing. As a technician I am empathetic and I understand that effort does not always yield results, but that in no way lets them off the hook. To their credit ZOS has already set the standard that when gamers have unnecessary amounts of down time they will be compensated. We are too quick to forget being comped several days because due to the excess maintenance during launch week. I can't imagine that something similar will not happen for the 301 folks.

    just my two cents...do what makes you happy.
  • Nickdorlandb16_ESO
    Nickdorlandb16_ESO
    ✭✭✭
    FIX WEAPON SWAP!!!!!!!!!!! Sick of hitting it 5 times for it to work, yes I am mad. I just hit it 5 times in PVP and its not working. Sick of the garbage bugs, ban me I don't care.

    Its lag ...
  • NerfEverything
    NerfEverything
    ✭✭✭✭✭
    Can we get some communication on the broken templar issue?

    If you look through this thread, the most "agreed" with comments are the ones asking for Templar fixes. If you read through the other threads, the reason why most people are quitting is because they play a templar and can't play anymore.

    We need at least an acknowledgement that you understand Templars need to be fixed. Or just tell us that they are fine and we will all cancel our subs. But pretending the issue doesn't exist is just childish and disrespectful to your players.
  • silent88b14_ESO
    silent88b14_ESO
    ✭✭✭
    Maybe the problem is in Zen's data collection tools. Perhaps they think they are seeing cumulative damage output when it isn't.

    Is the sum of the damage types reported in the recap screen equal to or greater than the dead character's starting HP?
    Behold the great Oak. Just a little nut who stood his ground.
  • GreySix
    GreySix
    ✭✭✭✭✭
    Any update on allowing two players in currently solo-only instances?
    Crotchety Old Man Guild

    "Hey you, get off my lawn!"
  • imilkyourface
    ShintaiDK wrote: »
    Newly spawned anchor in Riften

    mobs2.png

    That harvester sure isnt "normal".

    Man the Harvesters has a move that you can't block/dodge. And you cant see it coming (not that you need too). Those moves are a real buzzkill. I guessing that's the one.

  • Drephin
    Drephin
    Soul Shriven
    subecsanur wrote: »
    Did this last maintenance patch actually make it worst? again?

    I'd have to say yes. 2 hrs after installing patch 1.1.3 I'm in game and i can't interact with any door or item. I /quit to restart game and get error 301 AGAIN when logging back in. This will be my 2nd time dealing with this damned log in problem. First back on Memorial Day weekend. Now i'm on vacation for next 5 days and i can't access my account. EFFIN GREAT! THANKS ZENIMAX!
  • GreasedLizard
    GreasedLizard
    ✭✭✭
    Pro Tip: After any patch, always run the repair function. Its the gear icon in the launcher
  • Drephin
    Drephin
    Soul Shriven
    Pro Tip: After any patch, always run the repair function. Its the gear icon in the launcher

    Repair does not fix the error 301 issue. It is not an issue with the files or patches on my PC (other than the f'd up coding in the patch itself). I tried every fix there was last time to no avail. I even uninstalled and reinstalled (a 9 hr task btw) and it did not cure the problem. It took ZOS resetting the servers for the problem to be solved last time. Although it appears that it was only a temporary fix.

    And as of this point, i have not been compensated for any game time lost due to this issue. It took 4 days to get back into my account last time. I wonder how many more days I'll add to that total this week.
  • Asava
    Asava
    ✭✭✭
    InstantDnB wrote: »
    When's the Templar Biting jabs fix so I can come back and play again?


    what he said

    Assuming the patch we're testing right now passes its final QA check, next week.

    I'm sorry, but I find this highly amusing considering that 1.1.2 made it past your "QA check" as well.
  • jhall2519
    jhall2519
    Soul Shriven
    I SAY, BAD FORM! - I log on today and get a(n albeit small) patch auto-downloaded, yet the patch notes say NOTHING about a new patch - minor or otherwise.

    Have you been hacked, or are you just too lazy to keep the patch notes current?

    AGAIN, I SAY...BAD FORM, WOT!

    ...Cruddersworth Framingham III (via proxy)
  • jhall2519
    jhall2519
    Soul Shriven
    Hello, DJ here.

    I must apologize for Cruddy...he can be very direct. However, he has a point.

    The Patch Notes link on the Launcher should take one to the MOST CURRENT PATCH NOTES, not some generic landing page where one must run thru listings to find out what the next patch intends to do with no idea of when or if it has been applied without poking around to find out whether the patch you just got was the one being discussed a few days ago or not.

    How about something like this:

    PATCH 1.1.3 IS LIVE - CLICK HERE FOR MORE INFO!

    That would be much more direct, don't you think?

    I'm going to go get Cruddy his Gin and Tonic...he's much nicer after he's had a Gin and Tonic....

    ....Djuwanna Gooutwitme Sumtime
    Edited by jhall2519 on June 3, 2014 12:31AM
  • TomLukman
    TomLukman
    ✭✭✭
    JoeSchlock wrote: »
    Mortannia wrote: »
    Has anyone reported that from 5-10 min after logging in the Escape key stops working? Its pretty annoying
    That seems to be an error with some addon - at least it went away, when I disabled all addons. Not sure which one, I enabled them in batches, when they updated and didn't record in what order.
    It was a bug with "Follow the group leader" add-on. There is an updated version of it that fixes it if you don't like the new crown icon ZOS added to the game.
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