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• PC/Mac: No maintenance – October 13
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• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
• PC/Mac: No maintenance – October 13
• NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
• ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• https://forums.elderscrollsonline.com/en/discussion/683901
WHEA-Logger ID 18 - Replicable Error in Elder Scrolls Online only
I am receiving the following Windows error while playing ESO, and only while playing ESO:
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 5 (A number from 0-11)
Event ID 18
This error hard crashes and automatically restarts my PC. There is a corresponding ESO crash event for each ID 18 event.
The error occurs most commonly when doing the following:
-Teleporting to a new zone/activating a door to a new zone
-Running OBS and recording gameplay
The error seems to have to do with power spiking during load screens, but I'm not sure what the specific cause is.
Edited by TheDefenestrator on 15 December 2023 01:11 A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 5 (A number from 0-11)
Event ID 18
This error hard crashes and automatically restarts my PC. There is a corresponding ESO crash event for each ID 18 event.
The error occurs most commonly when doing the following:
-Teleporting to a new zone/activating a door to a new zone
-Running OBS and recording gameplay
The error seems to have to do with power spiking during load screens, but I'm not sure what the specific cause is.
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ZOS_Phoenixadmin@TheDefenestrator
I would recommend trying to repair the game client via the steps in this article. If that doesn't resolve the issue, then please open a ticket with our support team so they can take a more in-depth look at any logs or files that were generated by this. You can do so here.0