I have emailed 2x now and receive no answer. Sea Drake Costume!

Islyn · February 2015

My Sea Drake Costume was destroyed during a Maormor Sea Viper quest like mentioned in this thread:
http://forums.elderscrollsonline.com/discussion/120290/it-stole-my-sea-drake-outfit

All I want is my costume back - preferably via ingame mail.

Thank you!

ZOS_LenaicR · February 2015

Greetings @Islyn,

Do you have any ticket number to share with us please? We found nothing related to this issue in your history.

If you haven't used the "Contact Customer Support" InGame or our website Support page, we invite you to do so.

Islyn · February 2015

I did and cannot recall the flash of the ticket number as I would have expected it to also be present in your (normal) reply.

Thanks for responding.

Yes I used it in game and from website.

Done it again via your link and here is new number 150218-000414

ZOS_LenaicR · February 2015

We received the latter one you linked us to; our agents will review it.
Thanks for your patience.

Islyn · February 2015

Many thanks - I do not know/cannot explain what has happened with the other 2.

Islyn · February 2015

Just so you know this costume (ZOS sent me one in game) still does not work or do anything. When I equip it - the icon shows up on the 'hanger' but no animation, no appearance of costume, nothing.

Someone from ZOS emailed me and said 'level another character and do the quest again and see if that helps we don't know what to do.'

Oh gee thanks.

Smaxx · February 2015

Have you tried getting another costume? I'm pretty sure the last time I've been there I got a costume as semi-random loot off some seadrake soldier despite my character having completed the quest a long time ago (and being a veteran). Or am I confusing quests now?