Cant log into game, no Access Code coming to mail

Shadow27 · January 2015

Hello ZoS. I have issue accessing a game. It says I have logged from unknown IP and I should have code in email. However no email delivered so far (its already 2 hours now and nothing!). I have tried to log in many times. I also dont recieve any emails from you when editing my account on web or even password change request.
Is there anything I can do to enter a game? I´m writing here because it seems some of you are still active here but customer support over ticket is slow and probably not available...
Thanks

ZOS_GaryA · January 2015

Hey there @Shadow27,

Customer support will need to edit your email address in this case to resolve the issue. To do this, they will need to verify account ownership, so we're unable to perform this on the forums. Customer support will be with you as soon as possible!

Shadow27 · January 2015

Hello, thanks for fast respond. I´ve already made a request for email change (its really quiet a long time ago) with no respond yet. Can you please confirm that customer support team is working now? Or will they be at work tomorrow?
Thanks @ZOS_GaryA‌

ZOS_MollyH · January 2015

Hi @Shadow27‌ ! We were unable to locate a support request in your ticket history to get this resolved, so we have created one for you. We thank you for your patience as our agents work to get through a high volume of support requests at this time, but one of our agents should be reaching out to you directly.

Shadow27 · January 2015

Hello, solved already, thanks for support