I'm a lvl 14 Templar, and I keep failing in the FG dungeon. I'll get into a pickup group as the healer, and once I start healing I get aggro. I've put points into the class healing, and also into resto staff. I morphed the class heal to affect 3 people, and keep the heal ultimate on my skills bar too.
But it seems that everytime I do much healing, I grab aggro and have to start kiting. This makes it tougher to heal, and we wipe.
I've played healers for years in other MMO's. So what am I doing wrong?