What is the proper number of times to report a broken quest?

Pintobean · June 2014

How many times should i do a /bug on a broken quest? Every time i try it? I have been trying every few hours for three days, and feel silly re-doing /bug reports. Is once enough? Ten times? Twenty?

Nothing is changing, bug is always the same. If there was variation I would make sure to note in the /bug report, but there has not been.

Quest is Imperial Infiltration, just for reference.

babylon · June 2014

Three, then walk away from the map and forget the quest ever existed, because if after three reports it's still broken, it won't be fixed.

jpp · June 2014

just one, then you can check after each patch if it was fixed.

Noswell · June 2014

I don't think /bugging anything more than once, or maybe a few times at most, is going to make fixes happen any faster. They have a lot on their plate, software's tough. I'd only say to submit more bug reports if you try it in different ways and see different results, in which case you can add more info.

driosketch · June 2014

Um, once per patch period should be fine if it remains broken. There's no reason I can think of to bug report the same problem twice in one day, unless for what ever reason you think your first bug report didn't go through.

Pintobean · June 2014

cannot find the quote, maybe only exists in my mind, but remember a ZOS person saying that they knew a problem was a problem, but then said 'keep submitting /bug reports' for the item to keep it on top of the to do list. didn't make sense then. doesn't make sense now. must have read it wrong.