Hey there. If you do not see the email with your access code, we suggest checking your spam/junk filter. Also try adding "donotreply@mail.elderscrollsonline.com" and "donotreply@elderscrollsonline.com" to your e-mail account's allow list to avoid having it automatically deleted or moved to a spam folder.

If you still don't see the access code, rest assured, we have created a ticket so that our Support Team can assist you. They'll be able to change the email address on your account in case there's a filter preventing you from receiving that email. Thanks for your patience!