I wish you luck, I changed my sub from 6 moth to monthly just before launch.

I paid for 3 months and i am debating now on calling them. My templar is pretty much useless now unless in a group.

MrBeatDown wrote: »

Can I please get a moderator to comment please. Or do you need to consult with your attorneys before the issue can be resolved?

The only moderator comment you're going to get will most likely be a canned response about how they understand people leave, and this thread getting closed.

Best of luck. I've already been billed for 3 months, which I was certain I'd have been around at least. I couldn't have fathomed the magnitude of disappointment nearly every little thing having to do with the game would provide.
Unfortunately, I believe they expected this and it was indeed a quick cash grab.
To get in game at all and activate your "free" 30 days, you're required to set up a sub plan. They most likely assumed the game would have gone to the dogs and thus banked on people like myself, who paid for more than one month in advance unknowing of just what we would be paying for. That way, they can still make several months of sub pay off of the seemingly endless droves of like minded people who only played for one (or less) of those months which was paid for.
If this is the case, it is an absolutely shameful business tactic.
As it stands I'm trying to make the most of my subscription with full intention of cancelling immediately before my next billing unless they fix the game entirely. But let's face it. 2 months remain.
Can they really revamp all the mundane, time wasting fetch quests? Can they bring variety to the plethora of tedious copy & pasted dungeons? Can they add something more to the pvp which feels stale far sooner than it should? Can they fix the endless stream of uninteresting dialogue? Can they patch the multitude of bugs players run into on a daily basis? In 2 months? I don't think so. I don't have the faith in this game to pay more sub fees to wait it out until they do fix the massive amount of problems it has.

ZOS_CarolusS wrote: »

Greetings @MrBeatdown, as stated in this thread, if you wish to cancel a purchase of the game and obtain a refund, you have t ocntact our Customer Support team, as we do not provide account or billing support on the forums due to the sensitive nature of the information involved.
I have created a ticket for you and we will answer this ticket as soon as possible.

Huh, guess I was wrong. Now how about you guys get to responding on the other SEVERAL threads talking about new issues caused by your patch?

MrBeatDown wrote: »

skarvika wrote: »

Best of luck. I've already been billed for 3 months, which I was certain I'd have been around at least. I couldn't have fathomed the magnitude of disappointment nearly every little thing having to do with the game would provide.
Unfortunately, I believe they expected this and it was indeed a quick cash grab.
To get in game at all and activate your "free" 30 days, you're required to set up a sub plan. They most likely assumed the game would have gone to the dogs and thus banked on people like myself, who paid for more than one month in advance unknowing of just what we would be paying for. That way, they can still make several months of sub pay off of the seemingly endless droves of like minded people who only played for one (or less) of those months which was paid for.
If this is the case, it is an absolutely shameful business tactic.

Yes they have cash grabbed. I totally agree now that I see the nerf. THey expect us to make new characters from scratch so that will prolong our use of the service. In reality I just wanted 1 character to play on and that is it. I could have played my character several years and had much enjoyment off of it until this intentional nerf. The nerf is just another attempt at a cash grab.

The biggest slap in the face players received by this game was the lie which served as the selling point of the game: You will be able to play however you want and be just as useful as the next person. That it would break the all-too-common formula of tank, dps and healer. Then you get in game and see the grouping lists "preferred roles." Oh. Tank. DPS. Healer.
Cookie cutter builds came out of the woodwork faster than the speed of light and the game was dominated by one single build. Dragonknight vampires with shield and sword.
The fact that players were able to figure this out so quickly is what really makes it stand out that the game's main selling point was really just a lot of bs. Absolutely despicable imo

Slash8915 wrote: »

MrBeatDown wrote: »

Can I please get a moderator to comment please. Or do you need to consult with your attorneys before the issue can be resolved?

The only moderator comment you're going to get will most likely be a canned response about how they understand people leave, and this thread getting closed.

Moderator probably read your comment and posted without closing. They should do that more and let the thread run longer when necessary.

Garetth wrote: »

Slash8915 wrote: »

MrBeatDown wrote: »

Can I please get a moderator to comment please. Or do you need to consult with your attorneys before the issue can be resolved?

The only moderator comment you're going to get will most likely be a canned response about how they understand people leave, and this thread getting closed.

I was lucky. I subbed for 6 months in early access but changed to a one month sub just before first month was due.

I canceled today.

Good luck all.

pretty much what i did. only i'd only did the 3 month sub pre-launch.

i have 19 days left on my sub, tonights patch fubared so much its hard to believe, and i didnt even get out of town to try to hunt. in 15 minutes i had more bugs(stuck in a door, esc key not resonding((good thing alt-F4 still works) sound issues). zenimax has lost me, they have 19 days to give me a reason to resub.

You do realize that these are the General Forums, and no one can help you here? Maybe if you ask nicely, a mod might move this topic to the Customer Support forum, where the proper people can help.

Good luck.

So last week my sub ran out, I have a separate card I use for internet purchases/gaming/ etc... I decide to give ZOS another month and pay them... account is double billed, money frozen by bank, no subscription... wait the 5 days or so for the cash to be released back into the account, contact ZOS about the situation and they assure me I can proceed to subscribe again. I try again and sure enough... 14.99 x2 shows up on my account. So whatever bills or anything else I may have wanted to use that 15 dollars for is inaccessible for another week. OKAY FINE.... I log in and resume my questing mission. First quest up and only quest on my docket at the moment... Kill Septima Tharn and rescue King Emeric.... COOL! One small problem, when I go to attack the boss she clones herself and nukes me. LOL another bug.
Well, I think I'm about done with this game at this point. Grouping is lackluster, storage management consumes 30% of game time... And I'm sick of trying to decipher who is who and is saying what in chat because of the @account name ID used when talking in game.