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Game is increasingly unplayable (freezes) since the 14th of July

exiars10
exiars10
✭✭✭✭
Update 2
This is what happens when game freeze, and after some time (from few seconds to over 1 min), everything super fast forward in few sec.
Game - eso64.exe communicates with mega server non stop, in my case PC EU. From what I see on average it sends ~100 Kbps, then sends ~0,3-0,5 kbps, nothing (freeze effect in game) and suddenly peak up to 0,8-7,4 Mbps.

How it looks in Resource Monitor (resmon.exe):
h6bsqoe9sbq7.jpg
63j6iavkzd88.jpg

You can clearly see how data "dries", and after some times, then big peak because eso64.exe suddenly receives a lot of data from mega server which in game happens as ~2 sec fast forward. When I see peak, game signals action happened so I can Alt-Tab back.

WHY eso64.exe "randomly" stops communicating with mega server?! I have no clue, and trials are hit consistently the most.
Solution? Only ZOS can solve, it's not on my end nor of other ESO users.
The only personal "solution" is to stop playing trials.

Update 1
Reddit thread similar issues to mine:
https://www.reddit.com/r/elderscrollsonline/comments/1vqo4nw/anyone_elses_game_dropping_connection_more_than/

Original post
I have the very bad flash backs from the Summerset release in 2018 when Warden was unplayable in Cyrodiil which caused me to leave game until last year (except for daily log ins).
If anybody has any idea or suggestion, please post.

Nothing changed on my setup hardware or software wise.
Ryzen 7 5700X3D + 32GB DDR4 + GeForce RTX 5060 + WD Blue SN580 2TB on 1080p 120 Hz capped display.
I stress test in OCCT and 3DMark for hours, play other games without problems...
Heck, this PC is my business machine primarly, and it has to work flawlessly because of livelihood.

Something changed 3 weeks ago on the 14th of July. In the first week I was getting freezes for a few seconds in trials when I play with Warden. It doesn't matter if it's normal or veteran, or PUG or via discord using VC. However, as I'm a tank main especially on Warden it causes big problems. It ramped up second week with regular 10+ sec freezes which caused wipes, and I got blamed even after posting screenshots because it only happens to me.
I disabled add-ons, it changed nothing. In several trials like LC, I get full minute of freeze! Sometimes I get notorious 999+ to show up. But since last week, 999+ doesn't even show up, just freeze.
It's really ironic that since U50 my ping actually went down to 60+ ms which never happened in the past (80+ was normal).
I basically stopped playing trials on Warden and have strained relations in several guilds/servers because of issues...

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But there is more. Other instanced content (dungeons, arenas, IA) and overland are fine.
However, since two weeks ago, my other 3 characters - NB, Sorcerer, and DK, also started to get few seconds freeze in trials only, so far.
This increased last week to 5+ sec, and LC is the most notorious example where 10+ sec is the new normal. I could write a novel how that trial is super bad.

But, there are even more bad news on Warden. I always at least once per week farm IA on my Frost Warden. Last evening, IA became another source of freezes which you can see on screenshot how Blue Betty was super long streched, or how I managed to run past mob, show behind them, and they completely "ignored" me. It was pure luck and bracing I managed to get so deep as I had best Visions ever. I had luck to kill Arc bosses because they had "million" DPS Chill applied on them before freeze. Ping was record low, barely above 50 ms which makes no sense to me.

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Run finished on screenshots. I had two threads. Marauder spawned and I got 1 min freeze. When game super fast forwarded I was dead. All right, last try, game froze after 3rd wave spawned for a 2 whole minutes which is the new record! Of course when game fast forwarded, I was dead.
Furthermore, now I'm getting even freezes in overland on Warden when I try to interact with NPCs, like I have to wait 1+ min to talk with NPC Vendor to sell items :/.

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Edited by exiars10 on 18 August 2026 08:51
Aldmeri Dominion (PC EU via Steam)

The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
  • exiars10
    exiars10
    ✭✭✭✭
    I don't have fps issues. Game is screen capped at 117 fps, most of time is at, and almost everything is maxed.
    Only in the really big trial battles goes to low 70-80 fps, and of course big Cyrodiil keep battles tank fps, but that's normal.

    I forgot to write that when freeze happens, if I Alt-Tab game to Win, it would rarely trigger crash, but if it crashes there will be no typical prompt to send crash report to ZOS which is very weird. Otherwise Alt-Tab out of game works without any issues.

    Cyrodiil
    I play Whitestrake’s Mayhem in Vengeance campaign. On Wendesday evening playing with Warden, and had zero issues. At least that's good news. However, last evening (Thursday) I played with DK, and had so many feezes, that twice game simply booted me out without any error code. You can see how game froze. I was literally standing in the front of enemy NPCs who "ignored" me. Another screenshot when you can see Hearthfire animation because game froze, even skill is over. 3rd one is when I got stuck in Charge animation...
    So many sieges were unplayable from how many freezes happened, and they almost always happened at sieges including resources. Between 21.45 and 22 CEST it became so bad that I almost stopped playing. I saved log file, and checked it, couldn't find anything interesting.

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    Edited by exiars10 on 7 August 2026 06:46
    Aldmeri Dominion (PC EU via Steam)

    The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
  • exiars10
    exiars10
    ✭✭✭✭
    I changed title to reflect new findings.

    Summary of what is happening:
    (Tuesday) 14th of July // freezes in various trials up to 5 sec on Warden
    (Tuesday) 21st of July // freezes in trials extended to 1+ min on Warden, other 3 classes got few sec freezes
    (Tuesday) 28st of July // other classes have 10+ sec regular freezes in trials, Warden started to freeze in overland when try to interact with NPCs
    (Tuesday) 4th of August // IA freezes (confirmed on Warden), Cyrodiil freezes (confirmed on DK)

    It's obvious that every Tuesday evening after weekly reset it gets worse and worse. It was bad initially, but after the 21st of July it became dramatically worse. That day was the last time when almost every file inside Zenimax Online/Launcher folder was updated. It can't be coincidence. I also found that some players on Steam ESO forum and discord servers also reported increasingly similar problems ever since U50.

    I finally found out what is happening last evening and posted partial findings in the other thread.
    https://forums.elderscrollsonline.com/en/discussion/696064/problems-since-update-49-unplayable-since-update-50
    I won't be home later today and tomorrow, but when I come back I have to test one thing as a possible solution.
    After that, I'll post detailed what is going on.
    Hint: it's on ZOS to fix it. Problem is not on my or others end as we have different hardware, OSes, and software configurations.
    Edited by exiars10 on 7 August 2026 09:02
    Aldmeri Dominion (PC EU via Steam)

    The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
  • exiars10
    exiars10
    ✭✭✭✭
    Update (didn't apply potential fix, will wait for this weekend to pass)
    Overland no issues. Instanced content below:
    (Sunday & Monday) NB Cyrodiil Vengeance in prime time, no issues
    (Tuesday) Sorcerer Cyrodiil Vengeance in prime time, no issues /
    Warden IA in off hours, no issues
    (Wendesday) Warden IA in off hours, no issues /
    DK vet trials (LC, SO), no issues /
    NB vet LC, no issues*
    (Thursday) Warden vMA in off hours, no issues /
    Sorcerer normal SS trial 3x runs, 1-2 sec freezes ~5-6x per run, randomly at trash and bosses - just when I thought the game is back to normal :/

    *except this bug which exclusively happens on NB...
    ypa2natcl4x3.jpg
    Aldmeri Dominion (PC EU via Steam)

    The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
  • exiars10
    exiars10
    ✭✭✭✭
    Played on Friday evening twice vSE (organized guild run) on Warden. No issues.
    On Saturday evening played again on Warden but with my main trial guild, it was vMOL, and have to drop after finish it, and missed two additional runs because of big freezeing issues. Screenshot shows everything.
    nitkdc52yzaj.jpg

    Then I played vLC (Group Finder) with NB just to see what is going to happen. After the 1st bosses, game starter to freeze. The peak was at the 2nd boss, just Shard boss to appear, game froze for over 1 min and was kicked out to log in screen. Gave up after that for the rest of evening. I even got hit with freezes in overland, couldn't interact with NPC vendors...
    Didn't play Sunday except for trade guild listing.
    Played both yesterday and today in off hours vMA on Warden, no issues, but arenas so far never had issues...

    Yesterday's thread on Reddit, similar issues to mine:
    https://www.reddit.com/r/elderscrollsonline/comments/1vqo4nw/anyone_elses_game_dropping_connection_more_than/

    And yes, redditors are right, game is dropping randomly connection. I'll post later what is really going on, and update the 1st post. There is no solution so far, except to don't play trials.
    Aldmeri Dominion (PC EU via Steam)

    The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
  • exiars10
    exiars10
    ✭✭✭✭
    This is what happens when game freeze, and after some time (from few seconds to over 1 min), everything super fast forward in few sec.
    Game - eso64.exe communicates with mega server non stop, in my case PC EU. From what I see on average it sends ~100 Kbps, then sends ~0,3-0,5 kbps, nothing (freeze effect in game) and suddenly peak up to 0,8-7,4 Mbps.

    How it looks in Resource Monitor (resmon.exe):
    h6bsqoe9sbq7.jpg
    63j6iavkzd88.jpg

    You can clearly see how data "dries", and after some times, then big peak because eso64.exe suddenly receives a lot of data from mega server which in game happens as ~2 sec fast forward. When I see peak, game signals action happened so I can Alt-Tab back.

    WHY eso64.exe "randomly" stops communicating with mega server?! I have no clue, and trials are hit consistently the most.
    Solution? Only ZOS can solve, it's not on my end nor of other ESO users.
    The only personal "solution" is to stop playing trials.

    I'll add above to the 1st post.
    Edited by exiars10 on 18 August 2026 08:51
    Aldmeri Dominion (PC EU via Steam)

    The cowardly Wood Elves are best noted for their unwillingness to engage in a face-to-face attack; a Bosmer will strike at you from every side except the front. You won't cross swords with a Bosmer, but you might catch an arrow in the throat. Be wary in forests and jungles, and watch your back.
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