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Activation code for ESO not working !!!!!

Bogmat
Bogmat
Hi i have a buddy who is having issues with his activation code for ESO.
used his beta activation when ESO was in beta so he has had access before, he held out untill now as we both purchased a copy of ESO from a retail store (not the same store but the same chain) mine is all working iv been happily playing, as mine came with the Explorer pack and 30days access, a full 4 disk pack and 2 activation codes for the game and the explorer pack.

His pack was slightly different and said it was the Pre Order pack which gave you 3 days early access which is dumb as ESO has already been released BUT states that after release the code gave you the Explorer pack. his was a code in a case thats it no discs nothing. just to redeem your code online. which he did and it gave him the 3 day early access and no explorer pack and no access to the game?

Im looking for help from a Staff moderator that can sort the issue as this is another way of communication as he has logged more than 1 ticked through suppport and has been waiting now over a day for a phone call or a fixed result.

Hope some can help asap!! Thanks
Edited by Bogmat on 18 May 2014 04:42
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