ZOS_GinaBruno wrote: »

If you are running into this issue where you cannot claim the daily login challenge, would you mind posting or DMing your UserID and the platform you're on to aid in our investigation? Thank you!

daemondamian PCNA

stuck on 3/99 despite logging in every day on 14 characters.

So… I need to set an alarm to make sure to log out during my regular play time and wait for the reset or I’ll be missing out on hundreds of tome points because it won’t be fixed until June?

Absolutely ridiculous.

Some days it works and some days it doesn't.....

Rishikesa108 wrote: »

The response to my ticket was that I won't be refunded for the Tome Points I lost due to this bug.
In this game (and it's the only one I know like this), if a player loses currency due to a bug they didn't cause, it's not restored. Well done!
They also told me the bug is known and will be fixed next season.
Great! Now, for three months, I'll have to be careful not to be online during the daily changeover, otherwise I won't get the login reward.

@ZOS_GinaBruno

"We love our community"

ZOS_GinaBruno wrote: »

If you are running into this issue where you cannot claim the daily login challenge, would you mind posting or DMing your UserID and the platform you're on to aid in our investigation? Thank you!

@Maxxermax, PC EU, Ticket 260414-000507

ZOS_GinaBruno wrote: »

If you are running into this issue where you cannot claim the daily login challenge, would you mind posting or DMing your UserID and the platform you're on to aid in our investigation? Thank you!

@RisenFlame PC/NA

I only have 7 days counted for me, even though I've never missed a day since the tomes came out. Pretty sure it is because I'm usually on after midnight, but before reset. I think your system is getting confused when someone logs in when the day is reset (after midnight) but not when the system is reset (after server reset time). So it considers me already getting the login challenge when I haven't yet. On the few days that I did not log in until after server reset but was not logged in between midnight and that time, it counted properly for me.

Maythor wrote: »

And how many times do we need to log in in order to complete the tome?

Just buy a years worth of ESO Plus and you can finish the tome in one day

But seriously, the number of times you log in does not correlate with how much Tome you accomplish. That is dependent on how much dedication to completing the Tome Jobs vs Playing the Game doing other things.

two accounts,
@karthrag_inak has 12/99
@karthrag_inak2 has 16/99,

both have been logged in and played substantially every day.

so not fixed with update? Will not get apparently 5 days on one account and 1 day on the other, despite having logged in and played extensively -every day-? That is not fun at all.

Maxxermax wrote: »

I was online in the Game on the NA Server today at the time between 11:55 to 12:00 MESZ the daily reset time and saw the counter counting down and didn't realize that this will sacrifice the daily login tome points.

@maxxermax NA 18/99 at the date 2026/20/04 and then 18/99 also on 2026/21/04

The same happend to me.
I was also online at this time between the server reset time from 11 to 12.

@nickbcool06 NA 18/99 at the date 2026/20/04 and after daily server reset still 18/99 on 2026/21/04
It should be 19/99. One Login is missing.

Why is this thread not in the bug section? This is a major flaw that requires better communication.

The daily login no longer works in my account. I tried with different characters but I'm no longer able to claim it since about one week or more. Since it's now useless, is there any way to replace it for a different challenge?