Maintenance for the week of November 10:
• PC/Mac: NA and EU megaservers for patch maintenance – November 10, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – November 12, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Can't log in - PC EU

Ardriel
Ardriel
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EU Server down? I got kicked from server and it won't let me log in again. I can't log in and keep getting random error messages. (Failed to obtain server connenction information, account already logged in..) :/
  • alakeyfox
    alakeyfox
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    The servers are not fully down, but super slow. If you manage to get in, character load takes like 5 minutes and then every time you port into a different zone it takes just as long to load, provided you don't time out.
  • Eliahnus
    Eliahnus
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    Same, infinite loading screen!
  • Mrk
    Mrk
    Same
  • Last'One
    Last'One
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    Seems like we need another maintenance today…..
  • Ardriel
    Ardriel
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    I managed to log in now after 5 min loading... can't get my mail (fetching mail, try again later..)
    Edited by Ardriel on 8 November 2025 07:42
  • Mesonyx
    Mesonyx
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    Same, endless loading screen after trying to port and then "lost connection to server". Eventually was able to log back in again, placed in a 1 second login-queue, got in game, used a wayshrine, endless loading screen again, then Error 334 lost connection. Completely unplayable - EU PC
  • CoronHR
    CoronHR
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    infinite loading screen. glad someone posted about it
    PC - EU - Steam client
  • heinousmoz
    heinousmoz
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    Really long loading screens and guild banks don't work for me
  • TomCat
    TomCat
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    PC EU
    After an endless loading screen and finally a successful login, I get stuck when changing zones.

    @ZOS_Kevin @ZOS_Icy @ZOS_GinaBruno
  • Huy
    Huy
    Soul Shriven
    Same here. Drama
  • DanaeldeWitz
    DanaeldeWitz
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    Same (PC/EU)
  • themaddaedra
    themaddaedra
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    Character load takes at least 5 mins, and after login it's even worse. Can't open mail, can't access guild bank, teleportin will take another 5 mins... Looks like we are in for another server downtime.

    Edit: Seems fixed for me atm.
    Edited by themaddaedra on 8 November 2025 09:09
    PC|EU
  • Melkorrian
    Melkorrian
    Soul Shriven
    Same, PC EU, Endless loading screen in character menu
  • Eyllora
    Eyllora
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    PC, EU.
    Couldn't port to my house or log a character who's in it.
    And now I can't log in at all anymore.
  • alienmz
    alienmz
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    PC, EU - can't go to Cyrodiil - after selecting a campaign i'm endless in the waiting cue. No invitation to enter Cyrodiil is displayed.

    And of course i have the endless loading screen when switching a zone too.
    Edited by alienmz on 8 November 2025 08:04
  • RaddlemanNumber7
    RaddlemanNumber7
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    PC EU
    Endless loading screen from character select
    PC EU
  • Eliahnus
    Eliahnus
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    ZOS still asleep... EU players are always screwed.
  • Buffy121
    Buffy121
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    Same here. The screen started to darken while I was changing zones because of the energy saving mode . PC EU
    Edited by Buffy121 on 8 November 2025 08:21
  • kind_hero
    kind_hero
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    @ZOS_Kevin

    Game is unplayable as this morning in the EU on PC.

    I had a rough week, so I was really hoping to relax this morning playing my favourite game. It takes 3-5 minutes to port to one place to another, and I have just been logged off, by some error.

    I can't understand what you guys are doing. I wouldn't be frustrated now, if we, the players, wouldn't have heard so many promises from you, that "hey, we can't deliver you richer content, because we are focusing on stability and performance issues". We have been hearing this for years, and still when there is some event going on, or when there is just nothing, a quiet November morning, the servers are a mess, and can't keep up with this game. We are being told things are fine, but here we are years later and these issues are still part of our day to day experience. It would be nice to acknowledge these things from time to time, and in cases like this you could compensate with some seals, to make up for our wasted time.

    Thank you.
    [PC/EU] Tamriel Hero, Stormproof, Grand Master Crafter
  • Mesonyx
    Mesonyx
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    You'd think with all this maintenance we've been getting, things would run more smoothly but it's just getting worse
  • Grafahel
    Grafahel
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    Login took a long time but once I'm in everything works ok; can travel between zones and enter delves and houses etc.
  • Tandor
    Tandor
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    I had the same problem earlier on PC EU, it took ages to log in (both to the character screen and into the game) and then to use wayshrines and exit a house.
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