The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Are we still not allowed to buy unavailable items through customer support?
As the title says, it has been over 2 years since they mysteriously blocked any transactions of unavailable crown store items through the customer support channels. You have houses and many other items that rotate once a year! Sometimes we don't have crowns at that point, or are too busy to play to even consider buying the item. Can we please enable this again.
Fallout 76 still allows you to do this for very many things, and even gift unavailable items to other players. (They're both under Microsoft, which soon after acquisition is when this policy seemed to take effect) Can I pester customer service until one of them gives in? /s...👀
Why deny people who still want to spend money on the game?
@ZOS_Kevin or
@ZOS_GinaBruno
Any update to this policy?
Edited by alternatelder on 28 June 2025 14:42