Maintenance for the week of September 15:
• PC/Mac: NA and EU megaservers for patch maintenance – September 15, 4:00AM EDT (8:00 UTC) - 9:00AM EDT (13:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – September 16, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)

Server connection problems on PC-EU

  • TheDreamstride
    TheDreamstride
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    Yet again, EU server unplayable post-maintenance... This is getting ridiculous.

    - Stuck in Cyrodiil queue
    - Loading screens take forever (writing this during a loading screen btw)
    - Logging in takes at least 10 mins...

    Please fix this...
  • Drikanyx
    Drikanyx
    Soul Shriven
    Also having connection issues, PC-EU. Game is hanging for minutes at a time loading into the game, both getting to character select and after selecting.
  • Gabriel_H
    Gabriel_H
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    Not for nothing, but I've been logged in since before reset (2h 20m ago), logged out for 5 mins about an hour ago, took me a while to log back in, but have been in for 45 minutes - AND - my daily crafting mail rewards only just showed up now.
  • shadyjane62
    shadyjane62
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    I'm here, because I can't get in there.
  • Tyralbin
    Tyralbin
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    I am getting infinite loading screens as well.

    At least I managed to get in but porting into Imp Sewers and back out to Imp City is taking about 2 mins per loading screen.
    Live a little love a lot send all your gold to this Imperials pot.
  • 0lbertikus
    0lbertikus
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    Loading screens all over the place on PC-EU. For better results consider performing some extended maintenance next time... 18 hours seems like a hurry. *scnr*
  • Verling
    Verling
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    0lbertikus wrote: »
    Loading screens all over the place on PC-EU. For better results consider performing some extended maintenance next time... 18 hours seems like a hurry. *scnr*
    They need to fix something else, not the servers. The situation has been at an impasse for a long time....
    Aetherius Community
  • ApoAlaia
    ApoAlaia
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    Yep.

    Very long loading times for me, took me a couple of minutes to 'port' to The Hideaway for the heist.

    Joyous.
  • msetten
    msetten
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    Same here for me on PS-EU, so Playstation is also hit with this.
  • TomCat
    TomCat
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    @ZOS_Kevin, @ZOS_GinaBruno Still no response?
    The first message came 4 hours ago, so far no reaction from ZOS, not even the usual banner:
    "few players... possible problem... maybe investigation"
    Edited by TomCat on 11 September 2025 06:20
  • ApoAlaia
    ApoAlaia
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    TomCat wrote: »
    @ZOS_Kevin, @ZOS_GinaBruno Still no response?
    The first message came 4 hours ago, so far no reaction from ZOS, not even the usual banner:
    "few players... possible problem... maybe investigation"

    They might be asleep?

    Not meant sarcastically mind you, is just the fact that is the middle of the night in EDT.
  • Daoin
    Daoin
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    tried to visit a home and wont go past the loading screen
  • Ceridwen_ae
    Ceridwen_ae
    Soul Shriven
    PC EU. Very, very long load times. Will do something else today, I think.
  • Mayrael
    Mayrael
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    Same here.
    Say no to Toxic Casuals!
    I am doing my best, but I am not a native speaker, sorry.


    "Difficulty scaling is desperately needed. 9 years. 6 paid expansions. 24 DLCs. 40 game changing updates including A Realm Reborn-tier overhaul of the game including a permanent CP160 gear cap and ridiculous power creep thereafter. I'm sick and tired of hearing about Cadwell Silver&Gold as a "you think you do but you don't"-tier deflection to any criticism regarding the lack of overland difficulty in the game." - @AlexanderDeLarge
  • TomCat
    TomCat
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    ApoAlaia wrote: »
    TomCat wrote: »
    @ZOS_Kevin, @ZOS_GinaBruno Still no response?
    The first message came 4 hours ago, so far no reaction from ZOS, not even the usual banner:
    "few players... possible problem... maybe investigation"

    They might be asleep?

    Not meant sarcastically mind you, is just the fact that is the middle of the night in EDT.

    Typically, you should have an automated ticketing system that triggers reports and alerts the on-call team in case of irregularities
  • Yudo
    Yudo
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    same pc eu
  • ApoAlaia
    ApoAlaia
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    TomCat wrote: »
    ApoAlaia wrote: »
    TomCat wrote: »
    @ZOS_Kevin, @ZOS_GinaBruno Still no response?
    The first message came 4 hours ago, so far no reaction from ZOS, not even the usual banner:
    "few players... possible problem... maybe investigation"

    They might be asleep?

    Not meant sarcastically mind you, is just the fact that is the middle of the night in EDT.

    Typically, you should have an automated ticketing system that triggers reports and alerts the on-call team in case of irregularities

    That would be true for the company I work for; we have offices all over the place and I would know about those alerts because is usually yours truly that gets them :wink:

    Alas I have no idea about how ZOS' infrastructure operates.
  • msetten
    msetten
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    It is now working again for me on PS-EU, so it looks like a very temporary hickup for playstation EU. Hope it gets solved quickly for PC-EU
  • method__01
    method__01
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    just do another 15 hours maintenance ,im sure will fix all
    PC EU/NA /// PS4 EU/NA

    Vasanha
    This one hears nothing. Sees nothing. This one only sweeps.
    desperately need a survey assistant
  • Keekalakookoo
    Keekalakookoo
    Soul Shriven
    Same here for both me and my friends. I just timed how long it took - 3:53 to get into the game from char select screen.
  • LarsS
    LarsS
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    Same here, got in on some char, but ingame dont work properly either takes eons to put an item up for sale on PC/EU.
    GM for The Daggerfall Authority EU PC
  • PurpleScroll
    PurpleScroll
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    Yep, stuck at character load as well. I just KNEW this would happen after that long maintenance. What absolutely worthless servers.
  • MarioMario
    MarioMario
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    I hope we don’t fall back into the same issues as in July, which led me to request (and obtain) a refund for my ESO+ subscription.

    If this problem drags on for days as usual, I encourage all users to do the same.
    Financial losses are the best friend of troubleshooting.
  • MjolnirVilkas
    MjolnirVilkas
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    Abnormally long loadingscreens here too, most noticebly when changing zones.

    PC/EU
    Sick liaisons raised this monumental mark
    The sun sets forever over Blackwater Park
  • fizl101
    fizl101
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    Another with issues on ps-eu
    Soupy twist
  • Gabriel_H
    Gabriel_H
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    Travel to Hew's Bane: 5 minutes

    Travel to Thieves Den: 10 seconds

    Entering Thieves Den: 3 minutes

    Picking up heist quest: 10 seconds

    Entering Secluded Sewers: 12 minutes

    Completing Heist: 3 minutes, 30 seconds

    Not a great ratio
    Edited by Gabriel_H on 11 September 2025 07:35
  • Ttree
    Ttree
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    Dont think your holding up your end of the deal with service like this
  • Eclana
    Eclana
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    Extremely long loading screens when zoning or logging in as well (PC EU).
  • Mayrael
    Mayrael
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    Gabriel_H wrote: »
    Travel to Hew's Bane: 5 minutes

    Travel to Thieves Den: 10 seconds

    Entering Thieves Den: 3 minutes

    Picking up heist quest: 10 seconds

    Entering Secluded Sewers: 12 minutes

    Completing Heist: 3 minutes, 30 seconds

    Not a great ratio

    The best summary of the current situation
    Say no to Toxic Casuals!
    I am doing my best, but I am not a native speaker, sorry.


    "Difficulty scaling is desperately needed. 9 years. 6 paid expansions. 24 DLCs. 40 game changing updates including A Realm Reborn-tier overhaul of the game including a permanent CP160 gear cap and ridiculous power creep thereafter. I'm sick and tired of hearing about Cadwell Silver&Gold as a "you think you do but you don't"-tier deflection to any criticism regarding the lack of overland difficulty in the game." - @AlexanderDeLarge
  • Mayrael
    Mayrael
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    So the yesterday maintenance was a success right?
    Say no to Toxic Casuals!
    I am doing my best, but I am not a native speaker, sorry.


    "Difficulty scaling is desperately needed. 9 years. 6 paid expansions. 24 DLCs. 40 game changing updates including A Realm Reborn-tier overhaul of the game including a permanent CP160 gear cap and ridiculous power creep thereafter. I'm sick and tired of hearing about Cadwell Silver&Gold as a "you think you do but you don't"-tier deflection to any criticism regarding the lack of overland difficulty in the game." - @AlexanderDeLarge
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