Should I make a new Support Ticket?

dkblight
dkblight
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I have a current open ticket that was made on the 5th, it was "escalated" on the 9th with the response that I would be talked to shortly. I haven't had a response since the 9th and it's been 10 business days.

Should I create a new ticket, refer to the old, as whomever is in charge of the escalated department must be on vacation.
CO-GM Forever Trading - PC/NA
  • dkblight
    dkblight
    ✭✭✭
    Ticket number
    250805-003417

    I'm not like the other "Support" post in this channel, I posted a lot of responses, my mind hates me and I constantly over think and post, it's been an issue my whole life. So apologies for the numerous messages in said ticket.

    I play one game and it's been 8 years+
    Edited by dkblight on 19 August 2025 23:30
    CO-GM Forever Trading - PC/NA
  • ZOS_CouchTato
    @dkblight

    I have sent you a message regarding your ticket.

    For anyone curious however, it is not recommended to submit multiple tickets as this will back up the system and result in longer wait times for everyone.
    Edited by ZOS_CouchTato on 7 September 2025 15:10
    Staff Post
  • Ashjunkie
    Ashjunkie
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    Same. It's been a week and a half. for me. @ZOS_CouchTato - Ticket number 250810-001703
  • ZOS_CouchTato
    @Ashjunkie

    I have sent you a message regarding your ticket.
    Staff Post
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