EU Servers are down?

tom6143346 · July 19

No they don’t care , as long as we throw them enough money 💰 for the messy service .

LesserCircle · July 19

RIP PC EU

Wolfkeks · July 19

RIP PC EU - this low-key reminds me of the 2019 - 2021 thread about the server problems, kinda miss it

RitaNidec · July 19

Can we at least see some kind of "connection problem" header on the forum? People need to understand that they are being heard..

Ozzfest · July 19

Nice… ESO loading screens acting up again. Can ZOS ever fix this or is it part of the ‘immersive experience’ now?

zoegrey · July 19

PC-EU infinite loading screen yet again when trying to leave one of my houses ... 15 mins so far

L_Nici · July 19

Wolfkeks wrote: »

RIP PC EU - this low-key reminds me of the 2019 - 2021 thread about the server problems, kinda miss it

Good times...Scalebreaker, which broke the server causing one of the longest maintenances in ESO history and then Dragonhold...played months on NA, because that sever somehow worked better than EU...

Cerbolt · July 19

PS EU stuck on character select.

Tandor · July 19

tom6143346 wrote: »

Such a big Company Like ZeniMax should be really ashamed of the ongoing mess and problems with the eu servers. Like really 0 Comunicacion about the reason of the problems or how they will fix it or when . I have nothing left to say . It’s sad what the game has become

They posted on several threads the other day with the reason, you'll find it on Dev Tracker, but I agree that they need to post a lot more information now about why it keeps happening and what is being done to fix it.

Mathius_Mordred · July 19

Game over, all of us on Discord are now playing something else, too bad.

shadyjane62 · July 19

Just spent enough time waiting in queue to make a cup of coffee and finish it and am still waiting.

Vahndamme · July 19

Again. . . wow, paying for some indie company game? what is this? 2nd time in 1 week

Rishikesa108 · July 19

@ZOS_Kevin
@ZOS_GinaBruno
@ZOS_JessicaFolsom

I don't see the red writing about "investigations"...
Are you guys aware about this issue this evening?

TomCat · July 19

PC-EU: @ZOS_Kevin
Changing zone > endless loading screen > Error 334 (Connection to lobby lost).

What a crap! Trouble again with the connection between DFW (Dallas Forth Worth) and FRA (Frankfurt)?
When will something finally be done about this?

davapoole · July 19

please put what ever signal is needed from fort worth in europe as well so this can stop this is almost every day now. . you expect player to get eso+ and pay for a season pass and cannot get in game this is pathetic and getting boring very quickly so fix it or get a new lot of players because thats whats going to happen very quickly so microsoft will lose money and then you lose jobs also. thats how big companies work. just stating facts

Mathius_Mordred · July 19

davapoole wrote: »

please put what ever signal is needed from fort worth in europe as well so this can stop this is almost every day now. . you expect player to get eso+ and pay for a season pass and cannot get in game this is pathetic and getting boring very quickly so fix it or get a new lot of players because thats whats going to happen very quickly so microsoft will lose money and then you lose jobs also. thats how big companies work. just stating facts

I think you should calm down a bit. Yes it's irritating, yes we are losing the value of our ESO+ a little, but let's not start talking about people losing jobs and livelihoods. Zenimax have just been hit with a large round of layoffs; we don't want to see yet more devs looking for jobs. I am certain this is not what they want, what they want is the game to work properly and everyone playing as normal. It's late at night here in the EU., Not everyone is available instantly. There's clearly a technical issue, and I believe they should provide us with more information than they have. However, I'm sure they will do everything possible as soon as possible to restore the game and prevent future occurrences of this issue.

Rishikesa108 · July 19

Mathius_Mordred wrote: »

davapoole wrote: »

please put what ever signal is needed from fort worth in europe as well so this can stop this is almost every day now. . you expect player to get eso+ and pay for a season pass and cannot get in game this is pathetic and getting boring very quickly so fix it or get a new lot of players because thats whats going to happen very quickly so microsoft will lose money and then you lose jobs also. thats how big companies work. just stating facts

I think you should calm down a bit. Yes it's irritating, yes we are losing the value of our ESO+ a little, but let's not start talking about people losing jobs and livelihoods. Zenimax have just been hit with a large round of layoffs; we don't want to see yet more devs looking for jobs. I am certain this is not what they want, what they want is the game to work properly and everyone playing as normal. It's late at night here in the EU., Not everyone is available instantly. There's clearly a technical issue, and I believe they should provide us with more information than they have. However, I'm sure they will do everything possible as soon as possible to restore the game and prevent future occurrences of this issue.

Too optimistic, too do-gooder. The problem has persisted for too long, and we're paying real money for this game. I know of free-to-play games that give substantial compensation to players, only for maintenance that lasts a few extra hours. Here, we NEVER see any compensation. We've had a crippling bug for months... no bonuses, no extras, no compensation. It doesn't seem fair or right to me. Of course... that's just my humble opinion.

davapoole · July 19

Mathius_Mordred wrote: »

davapoole wrote: »

please put what ever signal is needed from fort worth in europe as well so this can stop this is almost every day now. . you expect player to get eso+ and pay for a season pass and cannot get in game this is pathetic and getting boring very quickly so fix it or get a new lot of players because thats whats going to happen very quickly so microsoft will lose money and then you lose jobs also. thats how big companies work. just stating facts

I think you should calm down a bit. Yes it's irritating, yes we are losing the value of our ESO+ a little, but let's not start talking about people losing jobs and livelihoods. Zenimax have just been hit with a large round of layoffs; we don't want to see yet more devs looking for jobs. I am certain this is not what they want, what they want is the game to work properly and everyone playing as normal. It's late at night here in the EU., Not everyone is available instantly. There's clearly a technical issue, and I believe they should provide us with more information than they have. However, I'm sure they will do everything possible as soon as possible to restore the game and prevent future occurrences of this issue.

i am just saying what big companies do if they dont fix it and play base leaves i dont want them to lose there jobs i am just saying thats what will happen if they dont find a way of having signals in two places with a connection that resets every so often but can survive for a few hours if an issue with a two hour time out and then signal resets and reconnects so resets the time out counter

msetten · July 19

It is time to have a separate login server for the EU that is located in the EU. And if you must have data of an account on both mega servers, sync this in the background. But make it so that players are not affected by this when playing the game.

liliub17_ESO · July 19

This is really becoming quite ridiculous. Was between maps, server finally kicked me out and told me to stay out.

davapoole · July 19

they will just say its a technical issue as they wont say which company the issue is with so no law suits . i know its late here but this is happening all the time so seperate the signal needed so it can survive when there is an issue like this. if they are going to have cross platform it will be worse than it is now as load will be even higher

GMdoghunter · July 19

PC EU.

As others have said here,time to Unsub and move on to games where they actually care and listen to the playerbase.

eso + is running out,theres NO Way i'm renewing it

daim · July 19

thanks for saving me some sleep! maybe i'll return after the servers are fixed

ZOS_Kevin · July 19

TomCat wrote: »

PC-EU: @ZOS_Kevin
Changing zone > endless loading screen > Error 334 (Connection to lobby lost).

What a crap! Trouble again with the connection between DFW (Dallas Forth Worth) and FRA (Frankfurt)?
When will something finally be done about this?

This is the case unfortunately. We are still working on a solution with our vendor. But the team is aware and working to resolve this issue.

TomCat · July 19

ZOS_Kevin wrote: »

TomCat wrote: »

PC-EU: @ZOS_Kevin
Changing zone > endless loading screen > Error 334 (Connection to lobby lost).

What a crap! Trouble again with the connection between DFW (Dallas Forth Worth) and FRA (Frankfurt)?
When will something finally be done about this?

This is the case unfortunately. We are still working on a solution with our vendor. But the team is aware and working to resolve this issue.

Thanks for the clarification.
Unfortunately, with globalization, not every error in the process chain is within one's control.

Poss · July 19

Bring back 2014 servers, never had this many issues back then even with hundreds of players in Cyrodiil

ines2015 · July 19

Now that the game is down more often it would be a good time to give us an option to progress in main quests storylines offline. Most of main quests (if not all) are meant to be played solo, it would be great if we could be playing those parts while the game is down and maybe save the progress temporarily on steam cloud and then upload to ESO servers when we're back online.

This way, we could play solo content when the servers are down and focus more on group activities when we're online. It would be perfect!

Major_Toughness · July 19

Why does Frankfurt server have to connect to the USA? Can't the EU server stand on it's own?

xbluerosesx · July 19

ines2015 wrote: »

Now that the game is down more often it would be a good time to give us an option to progress in main quests storylines offline.

That's just a normal TES game lol

YORKSHIRE76 · July 20

Audio is still lagging, at this point I may as well be listening to someone else's gameplay, skills still not working sometimes/a lot of the time.
The delve in solstice "Tainted leel" OMG the frame rate is awfull, it is like a slide show at times.