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Remove concede penalty = removing a lot of negative emotions from ToT
If ZOS finally could simply allow at least in CASUAL play (please all recall the significance of "C.A.S.U.A.L.") to concede without a time penalty and MAKE IT LIKE ANY OTHER ORDINARY CARD GAME where conceding is a totally ACCEPTABLE move ZOS will be able to make vanish in the same instant the negative emotions linked to losing a CARD MATCH that relies MUCH ON RANDOMNES.
It is simply INSANE and creates negative emotions when getting PUNISHED for an otherwise absolutely normal move: that is conceding that one's hand will not make a win and just give up. Don't give out loot boxes fine but DON'T PUNISH people for recognizing one has lost.
If you wish give the winning side a cheer message like sort of "your opponent gave up. Congrats!"
But don't punish people for conceding and make it like a normal lost match but without white box.