The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
compensation due to playtime lost on eso plus due to new freeze on character select bug?
so since the last update there have been several people who experience crashing or freezing trying to load into the world after selecting character.
this is not user error, this is not the players fault, this is due to a bug in the most recent patch. people who have eso plus and have this issue should be compensated.