Unable to play the game after update

CashelGaming · June 4

Putting this out here to see if any one in the community has an answer.

After the update I continuously get the following crash and error.

The latest game launch has failed. This can be caused by corrupted files. Repairing your game installation could fix this.

I have received this error message so often that for the rest of the post ever time I got one of these I will just mark it with an X

To try and address the issue I started with the obvious. Addons. I disabled the ones I didn't really think I needed. X Then More. X Then all of my addons.
I ran a repair on my install. X
I uninstalled the game. I was using the standalone launcher btw and installed from Steam. X
Ran a repair on my install from Steam. X
Updated my graphics driver. X
Updated all my drivers. X
Waited a day and tried again after the machine had been shut down for about 18 hours. X

I don't know what else to do. I am running a fresh install with no addons on a machine that has never had issues with the game in the past.

Does any one have any suggestions please?

ZOS_Phoenix · June 4

@CashelGaming

We would recommend trying the rest of the steps in this article here. If the issue persists, please open a ticket by selecting "Continue To Submit Ticket".

ZOS_GregoryV · June 4

We would also like to let it be known that this thread has been moved to a more appropriate category.

CashelGaming · June 4

You took the post out of a form where I might have gotten real input from people and stuck it in here where no one will look at it while giving a pre canned response.

Thanks.

sshogrin · June 4

CashelGaming wrote: »

You took the post out of a form where I might have gotten real input from people and stuck it in here where no one will look at it while giving a pre canned response.

Thanks.

Since Update 46 I've had issues on both computers that ran this game just fine. I'm seeing in zone chat people talking about things running very sluggish. When I look in task manager, ESO is hogging the CPU horribly. I'm seeing like 90% CPU usage by ESO. I've repaired, removed old files, etc. I never had this much CPU usage before Update 46.
I turned in a ticket about this since at appears to me they did something under the hood that has made the game even more CPU intensive.

I used to be able to watch streams on twitch while playing ESO, but now twitch will freeze, I get network errors from the stream, etc. My mouse gets super sluggish when launching the game, loading a character, zoning, etc. They need to do something about this. This really isn't acceptable.

method__01 · June 4

same probs and more

https://forums.elderscrollsonline.com/en/discussion/672261/crashing-freezing-when-loading-characters-or-zone#latest

chen_roycub18_ESO · October 29

From a help page, I tried on a whim launching the eso64.exe in "C:\Program Files (x86)\Zenimax Online\The Elder Scrolls Online\game\client", saw a Windows message about "Smart App Control", disabled it, then repaired in the Launcher, then I could play.