Would you please regularly announce transparent ban information officially?

Coo_PnT · May 29

Last week, I posted on behalf of the person who was wrongfully banned on this forum.
The issue has been resolved, and the original poster says they received an apology from ZoS and 3,500 crowns.
https://www.reddit.com/r/elderscrollsonline/comments/1kt1dig/ladies_and_gentlemen_i_was_unbanned_there_is_hope/

My post on behalf of the original poster on the official forum
https://forums.elderscrollsonline.com/en/discussion/678024/further-update-on-my-false-ban-xbox#latest

I am very concerned about bans. People might say that as long as you act with common sense, there should be no issues. Then why do wrongful bans occur? In my opinion, it stems from human error and bias in judgment. It can happen to anyone and is not exclusive to any particular individual.

The two pieces of information I would like the official forum to disclose are as follows:
1. The number of users banned this month on each platform and the reasons for their bans.
2. The number of users identified as wrongfully banned and the subsequent actions taken.

Thank you for your consideration.

HybridFreak · May 29

People have been asking for this for years. So I wouldn't get your hopes up.

Frayton · May 29

Fear of posting on these forums and playing the game are unfortunately very real.

tsaescishoeshiner · May 29

I feel like posting that information would cause more drama and worry from people than not, in addition to being a lot of work. We generally get posts about large issues with bans when something big happens, and that's always nice and should continue, but also causes people to panic.

Some people are still (debatably) irrationally afraid of PTS because of that one time people got incorrectly swept up in a ban wave over a legitimate exploit lol. So it seems like posting a regular ban report would just fan the flames.

SaffronCitrusflower · May 29

Servadei wrote: »

Fear of posting on these forums and playing the game are unfortunately very real.

Very much this. Then we have virtually no recourse once labeled guilty even if we aren't. Shoot first, ask questions later. Take it or leave it. It's no wonder customer relations are so bad.

Tandor · May 29

SaffronCitrusflower wrote: »

Servadei wrote: »

Fear of posting on these forums and playing the game are unfortunately very real.

Very much this. Then we have virtually no recourse once labeled guilty even if we aren't. Shoot first, ask questions later. Take it or leave it. It's no wonder customer relations are so bad.

Ironic you should make that claim in a thread relating to an innocent player's appeal leading to receipt of an apology and compensation from ZOS.

ApoAlaia · May 29

Some things have improved regarding disciplinary action.

Seems to me that the communication has improved and we seem to have a bit more leeway to discuss it than we used to.

In my personal opinion this is a positive development.

Desiato · May 29

When it comes to many forms of cheating, sometimes it's a bad idea for devs to do that because they don't want to shine a light on the methods -- because they don't want to give would-be cheaters ideas or inform existing cheaters about the methods they can detect.

In this case, I would say ZOS determined it was beneficial to educate the community on this particular form of cheating so they don't accidentally engage in it. This wouldn't be relevant for something like memory hacking because there is absolutely no ambiguity.

Unfortunately, false positives are an unavoidable reality and a consequence of the resources that can be practically applied to each case.

The parties to blame are the cheaters themselves.

CatoUnchained · May 29

Tandor wrote: »

SaffronCitrusflower wrote: »

Servadei wrote: »

Fear of posting on these forums and playing the game are unfortunately very real.

Very much this. Then we have virtually no recourse once labeled guilty even if we aren't. Shoot first, ask questions later. Take it or leave it. It's no wonder customer relations are so bad.

Ironic you should make that claim in a thread relating to an innocent player's appeal leading to receipt of an apology and compensation from ZOS.

Not ironic at all. All the other threads about people trying to resolve their unearned and erroneous bans have been locked. You know, the threads where the undeserved bans WERE NOT resolved.

Vonnegut2506 · May 29

CatoUnchained wrote: »

Tandor wrote: »

SaffronCitrusflower wrote: »

Servadei wrote: »

Fear of posting on these forums and playing the game are unfortunately very real.

Very much this. Then we have virtually no recourse once labeled guilty even if we aren't. Shoot first, ask questions later. Take it or leave it. It's no wonder customer relations are so bad.

Ironic you should make that claim in a thread relating to an innocent player's appeal leading to receipt of an apology and compensation from ZOS.

Not ironic at all. All the other threads about people trying to resolve their unearned and erroneous bans have been locked. You know, the threads where the undeserved bans WERE NOT resolved.

And you know they were undeserved how? Do you help ZOS do the investigations into the accounts?

Dock01 · May 30

isnt that person a content creator? which is why he was given that much crown ? what about the normal innocent ones ? i hope they got em as well haha