Big problems with Windows 11 release 24H2

robskij · October 2024

ESO gets sluggish and sometimes totally unresponsive with sudden crashes.
Backing out from 24H2 to 23H2 solves the problem.
Tried this on 2 different PC's.

ZOS_Phoenix · October 2024

@robskij

Have you tried the steps in this article here to see if they help resolve the crashing issues on that version? If not, please do so and let us know if they help.

madman65 · October 2024

robskij wrote: »

ESO gets sluggish and sometimes totally unresponsive with sudden crashes.
Backing out from 24H2 to 23H2 solves the problem.
Tried this on 2 different PC's.

First, are you running Master Merchant?
Second, check on what you have at startup in your OS.
Third, yes check your addons AND see if any is doing the same as another addon(2 or more addons for the same need).

Ingenon · October 2024

Windows 11 release 24H2 has been reported as causing problems with other online games. See microsoft-warns-of-windows-11-24h2-gaming-performance-issues

robskij · October 2024

Thanks, but I'll happily stay on 23H2 for the time being letting you guys (ZOS) solve the problems. I am pretty certain that this is not any major addon problem as such but a deeper problem within ESO.

rosendoichinoveb17_ESO · October 2024

I have same problems,
After update 24H2 last night I have significantly lower FPS.
Pre update FPS was not getting below 100 in most intense scenarios, and now it dops to constant around 70-80, and in intense scenarios below 10FPS.

Had to disable my one addon AUI which stopped the game freeze in intense scenarios but still with this framerate is almost unplayable.
I tried all suggested options, and I am using the PC by defauly with the built in Administrator account.

ZOS_Phoenix wrote: »

@robskij

Have you tried the steps in this article here to see if they help resolve the crashing issues on that version? If not, please do so and let us know if they help.

ZOS_Phoenix · October 2024

@rosendoichinoveb17_ESO

If the troubleshooting in the article did not resolve the issue, we would recommend opening a ticket at this link, making sure to mention all of the steps you have tried. Just scroll down and click "Continue to Submit Ticket", fill out the form there, and our team will be happy to assist further.

rosendoichinoveb17_ESO · October 2024

pretty sure its the GPU 1080 ti. Its on 99% ingame. Installed latest Nvidia drivers and it improved things a bit by 15%. still not enough as its significantly slower then 23H2 by more than 40%. guess i will need to wait for a new nvidia drivers to be released or just reinstall windows

runa_gate · October 2024

I have a 1050 ti and can confirm that, on latest drivers, ESO reliably crashes my PC after just a minute or so on minimal settings with all addons turned off after release 24H2 update

rjmx · February 19

Different problem caused by 24H2 here; same result.
I can log in ok, even start my character, but when it appears, nothing works. Mouse movement, keyboard don't move my POV. I can see my companion in front of me and I can even use left-mouse to fire my weapon, but that's all.
Tried everything in https://help.elderscrollsonline.com/#en/answer/28049, nothing there worked either. Admin mode doesn't work because I can't type in my credentials to log in. Pasting them doesn't work either.
Opened a ticket, and they just sent me to Windows support who had me send in logs but nothing happened.
Takeaway: Microsoft writes crappy software.

said no one ever · February 19

BTW i use steam with proton on linux and it works very well. I have an hp elite desk g4 dm with an 8500t and an rx 560 attacched to the mxm slot i think its called. works really great on linux.

Here's a windows tool to download on your windows 11 to debloat and gut it

https://youtu.be/1o-eO5doJrM?si=Qp-eoad5NQTJE55P

ddtemplar · March 28

robskij wrote: »

Thanks, but I'll happily stay on 23H2 for the time being letting you guys (ZOS) solve the problems. I am pretty certain that this is not any major addon problem as such but a deeper problem within ESO.

Did you ever find a solution? I am hitting this issue as well. It is "fixed" if I disable the multithread rendering options, but then I lose all the fixes to performance that provided.

ddtemplar · March 29

Added evidence of Win11 24H2 being a cause -- I installed Windows 10 and it does not suffer from this. Unfortunately, Windows 11 pre-24H2 is not available for download anymore.

madman65 · March 31

Try this, I have used this website before for windows 10 and it gives you a choice of all the windows 11 versions. https://archive.org/details/windows-11_202108

S_Northman · April 1

Possible that these 3 current bugs could be related to the issues with W11 24H2
- the 'unable to load skin' error
- the 'update launcher inifinite loop' bug
- the 'reload UI' bug
See dedicated topics for these bugs.
The 1st and the 3rd one are random.
What they have in common is a peculiar interaction with the server
- to start the launcher
- to connect a character after disconnecting another one in game.

I noted this as well
If you start the launcher exe in administrator mod with W10, it works
With W11 24H2, the launcher exe doesn't start.

zbysour · May 18

After a clean install of 24H2, the same problem still exists. After about a minute, the game freezes. I started it with the minimum of necessary applications with the latest drivers. The game worked once out of 15 attempts. I have a 3070 and an i5 9400. On a laptop with a 4060 and an i7 14650, everything works without errors. When I go back to 23H2, everything is perfect. I guess the problem will be in Windows' access to memory.

S_Northman · May 18

The ESO client stability seems better for me with the May W11 24H2 cumulative update, along with the last version of nVidia drivers. Less crashes in game.

But otherwise I have still the 'unable to load skin' issue with the launcher, and randomly the 'reload UI' bug when I switch between two of my characters.

Note that the 'unable to load skin' launcher bug appears for me after the W11 24H2 update. Never had this bug in 10 years with my old W10 PC, neither with the new one when it was running W11 23H2. Neither or very rarely the reload UI bug.

ESO launcher and client did not get along well with W11 24H2, especially if you have an Intel core i9 CPU.

ddtemplar · May 28

No such luck either with performance/freezing issues even after latest updates.

madman65 · May 30

Ok so I took the leap and went to Windows 11 24H2, your right about the problems. I had a copy of Windows 11 24H2 on a flash drive, wiped my SSD and installed, what a nightmare. Stopcode after stopcode, so I investigated and their was an update that was waiting to be installed(I think it was .net 3.5) but it would crash and post the stopcode.

So what happened was I got a bad copy or the PC just didn`t install correctly. I read on a form about this problem and it stated that I needed to reinstall but in a different way.

Run SFC:
1. Open Command Prompt as an administrator (right-click and select "Run as administrator").
2. Type the following command and press Enter:
sfc /scannow
3. Wait for the process to complete and follow any instructions provided.

Run DISM:
1. In the same Command Prompt window, type the following commands one at a time:

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
2. Wait for each command to finish before proceeding to the next. There is space in front of the forward slash.

After the restorehealth is finished if you have an error then you will need to re-install windows 11.
1. Download the Windows 10/11
2. Run the setup and choose the option to upgrade while keeping your files.
3. After the agreement and you agree, there is a blue sentence below the install, use it and if you can save your personal stuff then do so but you might not have that option.

Yes you will be going through a head spin but be patient, Hope this helps you cause it fixed Windows for me.
That "Change what to keep" is what your looking for.
I remembered that I took a pic:

madman65 · May 30

Found the complete blog: https://answers.microsoft.com/en-us/windows/forum/all/install-error-0x800f0900/98db652a-9a5e-47d2-8bca-0601df232b50

S_Northman · June 2

I am suspecting that these two issues have somehow related to 24H2

https://forums.elderscrollsonline.com/en/discussion/674955/summary-unable-to-load-skin-error#latest

https://forums.elderscrollsonline.com/en/discussion/674956/reload-ui-bug-after-last-patch-befor-game-update-45#latest

For the first one, pretty sure that the bug requires both W11 24H2 and Intel core i9 CPU.

woe · June 3

Ingenon wrote: »

Windows 11 release 24H2 has been reported as causing problems with other online games. See microsoft-warns-of-windows-11-24h2-gaming-performance-issues

This isn't Asphalt 8 or something with Easy Anticheat

silentseashore · June 3

robskij wrote: »

ESO gets sluggish and sometimes totally unresponsive with sudden crashes.
Backing out from 24H2 to 23H2 solves the problem.
Tried this on 2 different PC's.

https://www.reddit.com/r/Windows11/comments/1kgp7ar/cause_and_solution_to_windows_24h2_related/

See if this helps you.

sshogrin · June 3

Since Update 46 dropped, both my machines have become very sluggish. I look in Task Manager and my CPU now pegs 100% when zoning or loading the game/character. I can turn off addons and it does this also. Before Update 46 this never happened. I tried doing the fixes up above, but absolutely no change. With the gam running, even the character load screen is sluggish. Trying to turn off addons seems like the mouse has to catch up and there are delays when selecting to turn on/off addons.

Delimber · October 7

silentseashore wrote: »

robskij wrote: »

ESO gets sluggish and sometimes totally unresponsive with sudden crashes.
Backing out from 24H2 to 23H2 solves the problem.
Tried this on 2 different PC's.

https://www.reddit.com/r/Windows11/comments/1kgp7ar/cause_and_solution_to_windows_24h2_related/

See if this helps you.

This appears to have worked for me.