EU maintenance till 5pm GMT!

Adam_Chattaway · May 21

What in the... 5pm? 5pm? in the EU, what bright bulb decided to do the EU maintenance ALL DAY? Wow is an hour at 3am till 4am...

[edited for profanity bypass]

Izanagi.Xiiib16_ESO · May 21

This isn't a usual maintenance it's for the account system so they give themselves extra time because of things which can go wrong.

Adam_Chattaway · May 21

Izanagi.Xiiib16_ESO wrote: »

This isn't a usual maintenance it's for the account system so they give themselves extra time because of things which can go wrong.

why is it not done at night like other mmos?

Izanagi.Xiiib16_ESO · May 21

Adam_Chattaway wrote: »

Izanagi.Xiiib16_ESO wrote: »

This isn't a usual maintenance it's for the account system so they give themselves extra time because of things which can go wrong.

why is it not done at night like other mmos?

if you compare to WoW for example they have separate days for their different servers (this is why you get the complaint of players wanting global release for things like trials/raids there). ESO is updated globally similar to FF14 I believe?

There are benefits to both systems. For example ESO did used to have split region patching but I think this was changed because of console - I'm guessing console is the main reason why

NoSoup · May 21

They gave everyone plenty of warning, all megaservers had to come down at the same time. The worlds a big place, it's going to be prime time for some, sleeping time for others.

Urzigurumash · May 21

You tell us man is that why they do it? Sounds like you know more about it than us

Hamish999 · May 21

Adam_Chattaway wrote: »

What in the... 5pm? 5pm? in the EU, what bright bulb decided to do the EU maintenance ALL DAY? Wow is an hour at 3am till 4am...

You must be new here ...
This is quite common. And much preferable to be done during the EU working day when most people are at work or school.
Also as it is done remotely from the USA, ZOS then have a bit of the US working day left to fire fight any issues that arise from it.

LalMirchi · May 21

I was wondering why we didn't have the usual "Why Maintenance???" post this maintenance day and here it is, in all its glory /s

Unfadingsilence · May 21

I was a little sad I just woke up and was like YAH!!! time to get on EU and go Solo Bomber in PvP time...... by the time it comes back online I'll be on NA server instead 😭

Tandor · May 21

Izanagi.Xiiib16_ESO wrote: »

Adam_Chattaway wrote: »

Izanagi.Xiiib16_ESO wrote: »

This isn't a usual maintenance it's for the account system so they give themselves extra time because of things which can go wrong.

why is it not done at night like other mmos?

if you compare to WoW for example they have separate days for their different servers (this is why you get the complaint of players wanting global release for things like trials/raids there). ESO is updated globally similar to FF14 I believe?

There are benefits to both systems. For example ESO did used to have split region patching but I think this was changed because of console - I'm guessing console is the main reason why

When ESO launched the EU and NA servers had their own versions of the game and the servers were managed separately in terms of downtime. They put them on the same schedule when they combined the versions so that you only had to install the game once in order to play on both servers. It was a huge improvement, and as for the maintenance times there isn't a schedule that will ever appeal to everyone.

SeaGtGruff · May 21

When I started up the game launcer early yesterday afternoon (Eastern USA time), the first thing I saw was the announcement about maintenance. I was very glad to sed it, because I'd seen the announcement in the forums several days ago, but then I'd forgotten about it. It used to be that the in-game announcement wasn't displayed a day in advance like that.

RobZha · May 21

Adam_Chattaway wrote: »

What in the... 5pm? 5pm? in the EU, what bright bulb decided to do the EU maintenance ALL DAY? Wow is an hour at 3am till 4am...

It's a bugthesda game! Got to give them some allowance.

I was sat here thinking it was back up shortly but nope, BST time zone so I was an hour out. Awesome.

ApoAlaia · May 21

I'll consider myself lucky if is done by 5 rather than becoming an 'all day maintenance' like the last time

Asikoo · May 21

My only problem with this maintenance that takes forever is that we pay for 30 days of ESO+, but in reality, we don’t get to use it at all. We’re not getting what we paid for. But well… yeah.
Every time the server goes into maintenance for any reason, the subscription time should stop counting.

ApoAlaia · May 21

Tandor wrote: »

Izanagi.Xiiib16_ESO wrote: »

Adam_Chattaway wrote: »

Izanagi.Xiiib16_ESO wrote: »

This isn't a usual maintenance it's for the account system so they give themselves extra time because of things which can go wrong.

why is it not done at night like other mmos?

if you compare to WoW for example they have separate days for their different servers (this is why you get the complaint of players wanting global release for things like trials/raids there). ESO is updated globally similar to FF14 I believe?

There are benefits to both systems. For example ESO did used to have split region patching but I think this was changed because of console - I'm guessing console is the main reason why

When ESO launched the EU and NA servers had their own versions of the game and the servers were managed separately in terms of downtime. They put them on the same schedule when they combined the versions so that you only had to install the game once in order to play on both servers. It was a huge improvement, and as for the maintenance times there isn't a schedule that will ever appeal to everyone.

I disagree.

I think everyone would find the 35th of May fairly convenient.

Or at least on a day without a 'y'.

oussebon · May 21

Although the NA servers are in the US and EU server in the EU, the login servers all live in the US.

I always assumed this was why we in the EU get served maintenance when the US does, instead of being able to have our own separate downtime in the middle of the night.

ZigoSid · May 21

All that for a 2 lines patch note and the same problem coming back again in 2 months

ElderOfTamriel · May 21

Oh no you cant play the game for 1 day

When should devs do it in your opinion? Its always daytime somewhere on the world. There will be always someone complaining... Actually they choose a pretty good time as most europeans are working from 8 to 5 so it wont bother most of us.

So stop complaining and be happy the devs do something for the game you like and try to keep it as secure and with as less bugs as possible.

Thank you.

LalMirchi · May 21

And maintenance is COMPLETE!

Asikoo · May 21

ElderOfTamriel wrote: »

Oh no you cant play the game for 1 day When should devs do it in your opinion? Its always daytime somewhere on the world. There will be always someone complaining... Actually they choose a pretty good time as most europeans are working from 8 to 5 so it wont bother most of us.

So stop complaining and be happy the devs do something for the game you like and try to keep it as secure and with as less bugs as possible.

Thank you.

Of course, they should do the maintenance every time and for as long as it's needed. But in my opinion, that shouldn't be a reason for ESO+ players to lose the time they've paid for.

Renato90085 · May 21

yes,my time zone play time alway is game maintenance every week (16:00-21~24:00)
want swap with me?

LadyLethalla · May 22

"Until 5pm"?!?!

Server went offline at 6pm my time. I didn't get to play at all last night.

ElderOfTamriel · May 22

Renato90085 wrote: »

yes,my time zone play time alway is game maintenance every week (16:00-21~24:00)
want swap with me?

LadyLethalla wrote: »

"Until 5pm"?!?!

Server went offline at 6pm my time. I didn't get to play at all last night.

See OP. i think youre actually not in the position to complain.

Hapexamendios · May 22

Server went offline 5 minutes after I got home from work. Big deal.

mrreow · May 22

Any other game adds time to your subscription for the maintenance period…

Yudo · May 22

Is ok, once a week you get a reality check and opportunity to visit other alternatives.

ADarklore · May 22

mrreow wrote: »

Any other game adds time to your subscription for the maintenance period…

Name some major AAA games that give credit for announced downtime? I know some games will give credit for unannounced downtime, or if the downtime covers several days. But considering ESO maintenance is part of a scheduled in advance routine, and is covered under the TOS, they are under no obligation to credit anything.

Calastir · May 22

These aren't the Victim Olympics. All customers have a right to complain.

mrreow · May 22

ADarklore wrote: »

mrreow wrote: »

Any other game adds time to your subscription for the maintenance period…

Name some major AAA games that give credit for announced downtime? I know some games will give credit for unannounced downtime, or if the downtime covers several days. But considering ESO maintenance is part of a scheduled in advance routine, and is covered under the TOS, they are under no obligation to credit anything.

No one is under obligation to do anything. It’s just a nice gesture that most companies find to be a worthwhile trade-off.

You as a customer are constantly haggling whether you know it or not. I always like to get more out of my money so I am going to be pointing out mmo competition that offers more bang for my buck in this situation.

Such is life. We want to get the most for our money, they want us to pay the most. We meet between and both sides are slightly not satisfied. That’s the theory at least.

zaria · May 22

Quoted post has been removed

Now WOW has lots of servers, hundreds of the ESO only have 6 datasenters, instead servers are split on zones overland and instanced stuff. I'm sure the ESO system is much harder to take up and down.