Maintenance for the week of August 3:
• [IN PROGRESS] ESO Store and Account System for maintenance – August 4, 5:00AM EDT (9:00 UTC) - 4:00PM EDT (20:00 UTC)
• [IN PROGRESS] ESO Store and Account System for maintenance – August 4, 5:00AM EDT (9:00 UTC) - 4:00PM EDT (20:00 UTC)
We are currently investigating issues some players are having logging into the megaservers. We will update as new information becomes available.
PSA: ESO+ Sale does not apply to current subscribers
spartaxoxo
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I saw this on Reddit, I am not affected user just putting it out there. The ESO+ sale only applies to new users. The blog post saying you could get it even if you weren't was in error and has since been corrected. IDK what zos is doing for those who purchased it because they thought it would was on sale yet. I assume they'll be refunded but I haven't seen the official information about that part yet.
ETA
In the meantime, submit a ticket if you're an affected user.
Credit to user Low_Responsibility16 for the screenshot.
ETA 2: edited screenshot to remove user name sorry
Edited by ZOS_Icy on 21 April 2025 19:00 ETA
In the meantime, submit a ticket if you're an affected user.
Credit to user Low_Responsibility16 for the screenshot.
ETA 2: edited screenshot to remove user name sorry
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spartaxoxo✭✭✭✭✭
✭✭✭✭✭Are you talking about the promo for the 50% off ESO+?
https://www.elderscrollsonline.com/en-us/news/post/67917
Yes. The blog post is already updated but I wanted to post about it here in case someone who happened to see the sale before the update and hadn't noticed reads the forums. It may not end up being helpful but if it helps even one person, it would be worth it.0 -
kevkj✭✭✭✭✭spartaxoxo wrote: »IDK what zos is doing for those who purchased it because they thought it would was on sale yet. I assume they'll be refunded but I haven't seen the official information about that part yet.
Support is responding to players with an active ticket about this issue basically saying "sucks to be you". The revenue bump from the subscriptions lured in with false advertising must be just what was needed to save a C-suite's job a week before Microsoft's earnings call.Edited by kevkj on 21 April 2025 18:035 -
spartaxoxo✭✭✭✭✭
✭✭✭✭✭spartaxoxo wrote: »IDK what zos is doing for those who purchased it because they thought it would was on sale yet. I assume they'll be refunded but I haven't seen the official information about that part yet.
Support is responding to players with an active ticket about this issue basically saying "sucks to be you". The revenue bump from the subscriptions lured in with false advertising must be just what was needed to save a C-suite's job a week before Microsoft's earnings call.
Some people are reporting that it appeared like they had gotten the discount only to realize they'd been charged full price. I don't know how accurate that is because I am not affected user and didn't see screenshots. Others said the price was right at checkout. You may want to check to see if you got a discount or not, unless you're a new subscriber. New ones did properly receive the discount.0 -
spartaxoxo✭✭✭✭✭
✭✭✭✭✭spartaxoxo wrote: »IDK what zos is doing for those who purchased it because they thought it would was on sale yet. I assume they'll be refunded but I haven't seen the official information about that part yet.
Support is responding to players with an active ticket about this issue basically saying "sucks to be you". The revenue bump from the subscriptions lured in with false advertising must be just what was needed to save a C-suite's job a week before Microsoft's earnings call.
Oh... that's not...
Hopefully they rectify this mistake quickly. I haven't personally found the official communication on this part yet.Edited by spartaxoxo on 21 April 2025 18:250 -
Wolfkeks✭✭✭✭✭
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EU PC 2000+ CP professional mudballer and pie thrower"Sheggorath, you are the Skooma Cat, for what is crazier than a cat on skooma?" - FadomaiFormer Emperor, Grand Overlord, vAA hm, vHelRa hm, vSO hm, vMoL hm, vHoF hm, vAS+2, vCR+3, vSS hm, vKA, vRG, Flawless Conquerer, Spirit Slayer,God Slayer
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Alith Legion - Social - EP 🐉
The Brotherhood of Askir - Social - EP 🐉
The Coins (Rolling Coins, Flipping Coins, Shinning Coins) - Trading - AD 🦅
Brave Cat Guild - Trading - AD 🦅
Casual Canines - Endgame PvE and PvP - DC 🦁2 -
Pevey✭✭✭✭✭
✭✭✭Under the UCC in the United States, if an advertisement is clear and specific (which the initial wording arguably was), it constitutes a binding offer. It can be revoked, but only before acceptance, not after.Edited by Pevey on 21 April 2025 18:582
This discussion has been closed.