Persistent audio lag issues on PS5 post Gold Road update

Twohothardware · September 2024

I'm having an issue on PS5 where the audio will lag and sometimes sounds will stop and then happen all at once almost like an audio rubberbanding. I hadn't noticed this until the Gold Road chapter update was released on PS5.

After searching I've found numerous other users experiencing the same problem.

https://www.reddit.com/r/elderscrollsonline/comments/1elj1i0/arcanist_audio_delay/

I notice it most often when I'm in grouped content running like a Dungeon or something. I've tried all the usual troubleshooting steps on my end including changing my PS5 audio from Dolby Atmos to Linear PCM and no change. It's very annoying.

ZOS_Phoenix · September 2024

@Twohothardware

Have you tried the steps in this article to see if they help? If not, give those a try and let us know if they affect the issue.

Twohothardware · September 2024

I've tried totally deleting all my saved data for ESO and the typical troubleshooting like in that guide. I also included a link from this past month over on the ESO reddit page where a number of other users reported the same problem on PS5 and noting it starting around Gold Road's update.

ZOS_Phoenix · September 2024

@Twohothardware

In that case, we would recommend opening a ticket with our support team to see about further troubleshooting and getting more information on this issue to the developers. You can do so here.

Lawson1199 · September 2024

Not to mention the horrible frame drops and constant freezes when ever you engage an enemy or during a boss fight. Don’t worry they broke everything and overloaded the server with this “housing update”

Lawson1199 · September 2024

I’m in 3 progs and they have postponed all runs until it’s fixed which will probably be next year at this rate. So I’m not even playing the game cause it’s so horrible and I know plenty of others who have given up and left the game completely

Twohothardware · September 2024

Lawson1199 wrote: »

I’m in 3 progs and they have postponed all runs until it’s fixed which will probably be next year at this rate. So I’m not even playing the game cause it’s so horrible and I know plenty of others who have given up and left the game completely

If you can make sure to tell them all to open a support ticket here on the website and describe the audio lag issue they're having. Maybe get some more attention to it since there doesn't seem to be a lot of posts on it here.

ZOS_Bill · September 2024

@Twohothardware

You are welcome to share your ticket number in this thread if you need any updates on the current status.

LittlePinkDot · October 2024

I'm having the same problem with the sound lagging just questing solo ever since the patch. And it never did that before.

A ticket isn't going to solve anything because it isn't user specific. It's the game itself

wowzerss · November 2024

I'm still having consistent audio lag in most content when more than 1 thing happens on screen. Anywhere from 1-4 seconds. Ridiculous and annoying

Edit: I've deleted and reinstalled the game, cleared system cache, deleted game save file, reset my router, and swapped between in-game graphics settings. Nothing has worked. I will submit a ticket as suggested but it has to be a server issue

Twohothardware · April 14

I can confirm that after taking a break from the game and coming back the audio issue is still there.

I'm also now on a new PS5 Pro system with a new ISP gateway and getting same random audio delays off and on when executing skills. Seems to be most noticeable on my Arcanist.

Twohothardware · July 3

Anyone else on PSNA still experiencing sound lag when in combat? I just opened another ticket and send them a couple of videos I recorded.

ZomZom · September 3

This happens when I assign Champion Points.