The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
Zerith-var rapport loss from filling soul gems
Seriously, this SHOULD be considered a bug unless there's an easy (that is, NOT requiring respec) way to shut off Soul Lock.
As is, there's no control over it, and "sell/bank/destroy empty soul gems" is not a solution either, because they drop from anything.