An unexpected error has occurred: 1 hour waiting

Rishikesa108 · November 3

This afternoon I have had a big latency problem playing ESO. I tried to change the provider using my mobile phone, I tried to re-start my modem, I tried everything. Now I can't log in anymore, as if I had exhausted my attempts to get into the game. The writing has been appearing for an hour: "An unexpected error has occurred" and I can't log in anymore. Obviously I've re-started my pc many times... Should I give up and forget about playing and participating in the event this evening ???

Rishikesa108 · November 3

Your Ticket Has Been Submitted
Your ticket # is: 241103-002940

@ZOS_Kevin

ZOS_Phoenix · November 3

@Rishikesa108

I have contacted you via PM regarding your ticket.

ZOS_Hadeostry · November 3

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's PC troubleshooting.

Thank you for your understanding

Rishikesa108 · November 3

In the meantime... I've tried to repair the game: this did not work. Then I've completely uninstall the game and now I'm downloading it from the beginning. Hope it will help... so many hours to download the whole game !