ESO can't connect to Steam while being launched THROUGH Steam

roqueforty · September 15

Ever since the last update, the game regularly show the "Unable to connect to Steam" error, DESPITE the game being launched through Steam launcher. Are you ever gonna fix this? I'm not going to constantly restart my PC to log into this [snip] game.

[edited for profanity bypass]

manukartofanu · September 15

I waited for it to resolve on its own. It doesn't seem like this error is related to the files on the computer or the availability of Steam.

ZOS_CouchTato · September 15

We have some troubleshooting for this specific issue here. If you are still running into the error, please submit a ticket to Support for further assistance.

xclassgaming · September 15

I can login just fine through steam

ZOS_Icy · September 15

Greetings,

This thread has been moved to the PC Technical Support section, as it is better suited there.

Thank you for your understanding.

roqueforty · September 16

ZOS_CouchTato wrote: »

We have some troubleshooting for this specific issue here. If you are still running into the error, please submit a ticket to Support for further assistance.

Completely useless. I have to relaunch Steam every time? You joking? The game launches, then i close it, and it loses connection again

ZOS_Bill · September 17

@roqueforty

If you've not done so, you can start a support ticket for further assistance here.

roqueforty · September 24

ZOS_Bill wrote: »

@roqueforty

If you've not done so, you can start a support ticket for further assistance here.

I did, are you ever going to respond to it? Or is it just another of your corporate answers, as you have no intention to assist your customers?

ZOS_Kevin · September 24

@roqueforty The mods are trying to be helpful and go through the proper procedure to get you the help you need.

What is your ticket number? We can run escalate this issue with customer service to assist you.

roqueforty · September 27

ZOS_Kevin wrote: »

@roqueforty The mods are trying to be helpful and go through the proper procedure to get you the help you need.

What is your ticket number? We can run escalate this issue with customer service to assist you.

240919-001971

As to update, not only did your specialists not help me, they also provided me with a false and irrelevant information on my PC specs, that can be proven false with a simple Google search. I demand you provide me with instructions on filing an official complaint.

ZOS_CouchTato · September 27

@roqueforty I messaged you regarding your ticket.

roqueforty · September 28

ZOS_CouchTato wrote: »

@roqueforty I messaged you regarding your ticket.

I know it's in the queue, i'm familiar with how CRM interfaces work. What i asked for was instructions on filing an official complaint.