The hardware issue is resolved, and the European Xbox megaserver is now available. Thank you for your patience!
Maintenance for the week of November 17:
• [COMPLETE] ESO Store and Account System for maintenance – November 17, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• Xbox: NA and EU megaservers for maintenance – November 19, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
City of Ash 1 quest does not advance if someone runs ahead
... And you know that someone if not always, then often, does rush these like crazy.
So we've found that if one of the newbies is not fast enough to actually take part in combat, their "Defeat Warden of the Shrine to Clear the South Front" stage does not trigger, and the quest does not advance past that.