It should be the problem of the system

moorewill · September 20

I bought The Hailcinder Mount Pack, but I didn't receive my mount. I don't know the reason. It should be the problem of the system

davisnulan · September 24

moorewill wrote: »

I bought The Hailcinder Mount Pack, but I didn't receive my mount. I don't know the reason. It should be the problem of the system

I had the same problem. I searched all the packages and still couldn't find them

valenwood_vegan · September 24

I'd suggest putting in a support ticket.

ZOS_CouchTato · September 24

For anyone missing the Hailcinder Mount, please check your in-game mail as it will have been sent there. If you are still unable to locate the mount, you can reach out to Support after choosing your platform here.