Transmute Crystal Cost Missing In Stickerbook after U43

DenverRalphy · September 4

I'm on Playstation NA, and noticed this today after U43. When viewing the stickerbook, the Transmute Crystal Cost is missing. If you go to a Transmute station and go to reconstruct an item, it does appear in the final build window, but still missing from the general UI that looks just like the stickerbook.

I asked my guildmates about it, and they said they're experiencing the same.

SergeiTheBarb · September 5

Yes. This happened.
@PS5 EU

N00BxV1 · September 5

I also noticed that the Transmute Crystal Cost text/icon looked different on PC's Gamepad UI. It looks like the Gamepad UI is incorrectly using the Keyboard UI's text/icon for the Transmute Crystal Cost.

This is what the Gamepad UI's "ItemSetsBook" currently looks like:

And this is what the Keyboard UI's "ItemSetsBook" looks like:

Both of are using the same Transmute Crystal Cost icon/text but they shouldn't be.

If I use a script to call this function:

GetCurrencyGamepadIcon(CURT_CHAOTIC_CREATIA)

Or this function while in Gamepad Mode:

ZO_Currency_GetPlatformCurrencyIcon(CURT_CHAOTIC_CREATIA)

Then they both return this same icon path:

/esoui/art/currency/gamepad/gp_seedcrystal_mipmap.dds

Which is this icon:

And if I use a script to call this function:

GetCurrencyKeyboardIcon(CURT_CHAOTIC_CREATIA)

Or this function while in Keyboard Mode:

ZO_Currency_GetPlatformCurrencyIcon(CURT_CHAOTIC_CREATIA)

Then they both return this same icon path:

/esoui/art/currency/currency_seedcrystal_mipmap.dds

Which is this icon:

So as you can see, the Gamepad UI and Keyboard UI are supposed to be using different Transmute Crystal icons.

Also, I used the addon "Zgoo" to find the names of the controls...
Gamepad UI:

ZO_ItemSetsBook_Gamepad_TopLevelGridListPanelContainerListContents2Control1Cost

Keyboard UI:

ZO_ItemSetsBook_Keyboard_TopLevelCategoryContentListContainerListContents2Control1Cost

I used a script to call the "GetText()" function on each control and they both returned the same text (and showed the same text/icon in Zgoo):

hu0:4:currency:25

But I don't know if that matters.

ZOS_CouchTato · September 8

Hello,

For troubleshooting for missing UI features, you can try the steps below for each platform:

For PC

For Xbox

For PlayStation

N00BxV1 · September 8

ZOS_CouchTato wrote: »

Hello,

For troubleshooting for missing UI features, you can try the steps below for each platform:

For PC

For Xbox

For PlayStation

Um... The link that you provided for PC goes to this article: "What should I do if I keep getting a UI Error while trying to play The Elder Scrolls Online on PC?" But the problem that we're talking about is not causing a UI error on PC...

I also already tried removing my AddOns folder several days ago, but of course that had nothing to do with the problem and did not fix it.

Update 43 seems to have done something to the Gamepad UI (on PC as well as on consoles) and some menus appear to be using an incorrect text/icon for the Transmute Crystal Cost.

Meiox · September 10

I have the same problem XBox Eu

Syiccal · September 10

Same

fizl101 · September 10

Same on PS EU, I think this is a general issue for console UI not specific to a device

Meiox · September 15

ZOS_CouchTato wrote: »

Hello,

For troubleshooting for missing UI features, you can try the steps below for each platform:

For PC

For Xbox

For PlayStation

is it safe to " Clear Persistent Storage" on XBox in regards to data from other games?

did it help anyone?

Syiccal · September 15

I've also noticed that sometimes when in the inventory I cannot press any buttons other than start to close the inventory, it fixes it by porting somewhere. The transmute cost issue is very annoying though as cannot see the cost unless I'm in process at a transmute station

ZOS_CouchTato · September 15

If anyone is still having issues with this, please submit a ticket here.