ESO stops working, have to use task manager to close

Tinolyn · January 2022

So how do I fix this? It happens every time now that I play the game, either PC/NA or PC/EU. When I hit "Quit" -- doesn't matter if its from the login screen, or from in game -- the game just sits there, and I have to close it with task manager.

Windows 10.

Things I've tried:

* Playing the game as administrator
* Allowing the game files through the firewall
* Allowing the game files as an exclusion in Windows Defender
* Repaired.
* Completely removed the game, defragged the drive, reinstalled, repaired again.
* Checked disk for errors.
* Updated windows 10 to the most recent update.
* Started the game without addons.

All of these things, and regardless what I do, I still have to quit with the task manager.

This has been going on for over a month now. The most recent game patch fixed nothing.

Tinolyn · January 2022

Nothing?

ZOS_Bill · February 2022

@Tinolyn

We have posted some troubleshooting in the thread below that may help with these crashes.

ESO Launcher does not close gracefully

NicGroover · February 2022

Welcome to the Club...

I have had the same problem for months, I have reported it several times by tickets, I have followed all the recommendations without success and they have never done anything. And I am far from being the only one with this problem.

Tinolyn · February 2022

ZOS_BillE wrote: »

@Tinolyn

We have posted some troubleshooting in the thread below that may help with these crashes.

ESO Launcher does not close gracefully

So that's not my problem. I'm referring to the game itself, not the launcher. I don't launch the game from the launcher, but from the .exe file.

Also, I'm not a steam account, if that matters.

ZOS_Bill · February 2022

@Tinolyn

Have you tried a selective startup to see if that will help?

Disabling background processes can be done by rebooting the PC into a selective startup. This will disable third party software running on the PC. Test your setup under the selective startup and see if the issue persists.

Tinolyn · February 2022

Well, that was easy. Did not help.

Nice to see how to turn off stuff I couldn't though.

Other ideas?

ZOS_Bill · February 2022

@Tinolyn

With the selective startup not helping, the next thing to do is start a ticket with customer support. Our support team can look into this issue further.

Sugram22 · September 2024

after latest patch when ever i quit game it crashes, when i log out then click on back and i go to log in screen all is fine, once i click on quit game freezes and task manager says eso64.exe not responding, when i quit from game not log in screen i get black screen with countdown window with no number (sins its finished), the countdown u get on existing from the game, so each time i half to use task manager

Dracofyre · September 2024

i was forced to use trinity keys, Cntrl/alt/and del and reboot my PC from locked black screen each time. Task manager didnt work for me. that black screen lock out task manager.

ZOS_Phoenix · September 2024

@Sugram22
@Dracofyre

Have you tried the steps in this article? If not, please give them a try and let us know if they help.

Sugram22 · September 2024

ZOS_Phoenix wrote: »

@Sugram22
@Dracofyre

Have you tried the steps in this article? If not, please give them a try and let us know if they help.

game repair seems to have worked for this issue for me

ZOS_Icy · September 2024

Greetings,

We have closed this topic as it was originally created in January 2022. In many cases, it's better to create a new thread on a topic that you want to discuss as opposed to bumping one that is rather old.

Thank you for your understanding