[XBox] Can't sign in, wrong servers configured?

zsquared8080 · August 8

When I go to sign in, the XBox NA message says, "Welcome to the North American Xbox Certification server." On EU, "Welcome to the preview megaserver."

When I sign in, I'm presented with the option to Create Account or Link Existing ESO Account, even though I'm signed in on an active account. I don't see a way to sign in presently.

C0L0SSUS · August 8

Same NA server

erdYrrson · August 8

Yep, something is wrong...

Xbox EU

baconaura · August 8

same xbox na

my elderscrolls has account has my gamertag linked. the activation code to link provided in game doesnt work.

@ZOS_GinaBruno @ZOS_Kevin

ariankentara · August 8

Getting the same error for both my husband's and my accounts. Both on Xbox NA.

Kazemishiro · August 8

getting the same issue since the update

WhoRU · August 8

Xbox eu...is this being looked at please?

Stella_dArgento · August 8

Same here, first a long loading time, then "Welcome to the preview megaserver" on X-Box EU.

Tagging @ZOS_Kevin for visibility

Succubus69420 · August 8

Same issue here on both mine and hubby's accounts. @ZOS_GinaBruno

ZOS_Lunar · August 8

Hello!

We are currently investigating issues some players are having logging into the North American and European Xbox megaservers. Thanks for the reports.

HPOTTER85 · August 8

It tells me to link my account but I checked at its still link but can't get on stuck in NA Xbox Certification server.

AuldPhart · August 8

Me2 please fix asap

WhoRU · August 8

After a long maintenance yesterday this is pretty frustrating but an early resolution would be much appreciated

Thal · August 8

ZOS_Lunar wrote: »

Hello!

We are currently investigating issues some players are having logging into the North American and European Xbox megaservers. Thanks for the reports.

Hi Team - just passing along a message for my friend on XBL NA Tkrantz

He still has the issue at login despite some reports that the issue is resolved. Do we have any sort of guidance on steps to resolve on user end?

ZOS_Bill · August 9

The issues related to logging in to the North American and European Xbox megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. The thread will now be closed from further comments.