Audio

robwolf666 · June 26

Anyone else on XBX having problems with the audio becoming silent?
I'll be playing normally and for no obvious reason the audio will become silent for a few seconds as if it was muted before coming back on.
Just trying to figure out if it's just me or if other people have the problem. Only seems to happen on ESO - I haven't noticed it in other games or apps like YT.

SeaGtGruff · June 26

It isn't limited to the Xbox version. I've had similar experiences on PC. It's been going on for a while now.

robwolf666 · June 26

Ah, I'm glad it's not just me then. At least I don't have to try and figure out why it's happening, just wait for it to be fixed.

ZOS_Phoenix · June 26

@robwolf666

If you have not already, please try the steps in this article and let us know if they help!

@SeaGtGruff

Please see this article for steps you can take in order to resolve this issue on PC.

Moonspawn · June 26

Im also having this problem on PCNA. Tried everything.

ZOS_Phoenix · June 26

@Moonspawn

In that case, please open a ticket with our support team here.

alazar14 · August 5

robwolf666 wrote: »

Anyone else on XBX having problems with the audio becoming silent?
I'll be playing normally and for no obvious reason the audio will become silent for a few seconds as if it was muted before coming back on.
Just trying to figure out if it's just me or if other people have the problem. Only seems to happen on ESO - I haven't noticed it in other games or apps like YT.

I'm having a similar issue on the Xbox One X. After completing a quest or fighting a mob audio will stop, voices will delay or lag, and music will cut off and come back a few seconds later. It makes questing and trying to engage with the story content such a pain in the a$$.

They haven't addressed this in well over a week if not longer. Apparently, based on reddit posts, this has been going on since gold road released.

ZOS_Bill · August 6

@alazar14

Have you tried the troubleshooting above or opening a ticket with support?