Cyrodiil Performace is appalling and you should be ashamed

Genfe · June 14

I’ll start by saying that I’ve probably played this game for about 10 years. Starting on PlayStation 4 Moving to PlayStation 5 And now on PCNA. When I first moved after the server upgrades, I was amazed at the difference. Slowly but surely day after day it’s gotten worse and worse. I hate making petty forum post.

The last few days have been completely unplayable. At 2 PM on a Thursday 999 ping. 23 frames per second. Unable skills, unable to swap bars. Regardless, if I’m at a keep with a fight or in a field by myself.

You perform weekly maintenance. Large monthly updates four years of server upgrade/code rewrites and still it seems worse than it’s been in months.

React · June 14

I haven't seen performance in cyrodiil as bad as this since before the servers got replaced. It doesn't matter what time of day it is, we're seeing rubberbanding/ability delay and all the other things that we've associated with cyrodiil for years.

But I have NEVER seen this performance bleed into the rest of the game like it is right now. I'm seeing ability delay and rubberbanding in major cities, imperial city, battlegrounds, etc. For the first time ever.

It's horrendous.

PC/NA

reazea · June 14

Well, they added another new zone and probably didn't add any additional server support for it. Instead they just keep putting more and more game content on the same server capacity.

What do people think is going to happen?

ZOS_Hadeostry · June 14

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's about troubleshooting on the PC platform.

Thank you for your understanding

Pelanora · June 15

Bet the zos engineers table at lunch is something else. Things do break completely, when they're overloaded, in the end.

Stridig · June 15

Player:
"Why does my game keep freezing"?

ZOS:
"After review, we've decided to move this thread as it relates to ice cream".

ProudMary · June 15

Stridig wrote: »

Player:
"Why does my game keep freezing"?

ZOS:
"After review, we've decided to move this thread as it relates to ice cream".

They can bury the thread, but they can't bury the truth.

I think reazea nailed it.

reazea wrote: »

Well, they added another new zone and probably didn't add any additional server support for it. Instead they just keep putting more and more game content on the same server capacity.

What do people think is going to happen?

cptscotty · June 16

So I came here to see what is going on but the Cyrodiil lag is unbelievable right now and completely unplayable...which really sucks because I was streaming to some people to try and encourage them to play the game and get the new game pack but that kind of crashed and burned.

What I noticed though is the latency/lag was not normal...it felt like it was by design. Reason for thinking that...an entire faction was hit with latency and unable to do any of their actions...yet an opposing faction seemed to have no problem. After looking into it more, it seems to be a common occurrence...especially with EP faction hitting lag when going up against others...the same problem going back the last couple years.

There is a known exploit/cheating tactic in online gaming where you can unplug your ethernet cable either physically or through software, for a short period of time, that will cause lag for others but allow you to still move around while the game waits for you to reconnect. You can also get devices called lag switches or software to flood your home network with data to simulate lag that can cause this as well. You get to run around and do stuff and as soon as you kick it back on the game updates with all the stuff you did while anyone around you suffers.

Thats what it felt like today in Cyrodiil. Please look into this because as of right now, the game is completely unplayable in the state it is in.

kyle.wilson · June 16

ZOS_Hadeostry wrote: »

Greetings,

After further review we have decided to move this thread to a category we think is more appropriate for this topic, as it's about troubleshooting on the PC platform.

Thank you for your understanding

Why do ZOS employees not play this game? Because they would know that this isn't an issue that can be troubleshot by players

FolksySpade · June 16

https://www.youtube.com/watch?v=V1kyUy2-ZVQ
Video evidence of the terrible performance ^

React · June 16

FolksySpade wrote: »

https://www.youtube.com/watch?v=V1kyUy2-ZVQ
Video evidence of the terrible performance ^

My god, this is actually such a great video of the performance.

@ZOS_Kevin This is quite possibly the worst performance I've ever seen. Not just since the servers were upgraded, but in the history of the game. It is unplayable. Completely unplayable. Not even just at peak hours, the exact issues in this video have been present at any major fight since the patch.

It's very hard to get excited for scribing, the Q4 PVP update, or the future of this game in general when this is the performance we get to deal with.

Stridig · June 16

FolksySpade wrote: »

https://www.youtube.com/watch?v=V1kyUy2-ZVQ
Video evidence of the terrible performance ^

I was there on DC. 999+ the whole time. You had to guess what was going to happen in the next 15 seconds so you could cast your skills ahead of time. I'll take year 1 PvP at this point. It was just as bad but with multiple fights on the map because of the higher pop cap.

SaffronCitrusflower · June 16

If ZOS hasn't started rebuilding ESO on a new engine that can handle all the proc sets etc. they keep adding to the game they should start now. It's clear this game has gotten away from the dev team in a way that can only be solved by rebuilding ESO on an engine that can handle all the bloat that's been added to the game over the years.

And yes, PvP in Cyrodiil should be a primary focus for the dev team, not an afterthought every February 29th.

cptscotty · June 16

SaffronCitrusflower wrote: »

If ZOS hasn't started rebuilding ESO on a new engine that can handle all the proc sets etc. they keep adding to the game they should start now. It's clear this game has gotten away from the dev team in a way that can only be solved by rebuilding ESO on an engine that can handle all the bloat that's been added to the game over the years.

And yes, PvP in Cyrodiil should be a primary focus for the dev team, not an afterthought every February 29th.

Doesn't seem like an engine issue as we are able to run the game locally...just not able to sync with others. Definitely seems like a network issue.

blktauna · June 17

Too many people running lag swirch and its killing everything

ZOS_Bill · June 18

Our help article linked below offers different troubleshooting you can try for latency issues while playing ESO.

Latency / Lag - Technical Support - The Elder Scrolls Online

Genfe · June 18

ZOS_Bill wrote: »

Our help article linked below offers different troubleshooting you can try for latency issues while playing ESO.

Latency / Lag - Technical Support - The Elder Scrolls Online

As I appreciate you trying to help all it would take is for anyone at ZOS to log into Cyrodiil around 6pm EST and read zone chat. This is not a PC or network issue on the client side.

Seriously just have anyone from the company play around prime time.

React · June 18

ZOS_Bill wrote: »

Our help article linked below offers different troubleshooting you can try for latency issues while playing ESO.

Latency / Lag - Technical Support - The Elder Scrolls Online

Thanks bill, you made me spit out my drink.

GooGa592 · June 19

React wrote: »

ZOS_Bill wrote: »

Our help article linked below offers different troubleshooting you can try for latency issues while playing ESO.

Latency / Lag - Technical Support - The Elder Scrolls Online

Thanks bill, you made me spit out my drink.

Ya, Bill is pretty helpful around here on a regular basis, but we all know the root of the problem is server side and that's where the focus should be made. The players have virtually no control over the disconnecting and performance issues plaguing ESO, especially when it comes to Cyrodiil PvP.

outlander95 · July 31

Stridig wrote: »

Player:
"Why does my game keep freezing"?

ZOS:
"After review, we've decided to move this thread as it relates to ice cream".

This was originally posted in the Guild Recruitment board for PC/Mac NA server; mods are just cleaning up after our messes.

Soarora · August 1

React wrote: »

But I have NEVER seen this performance bleed into the rest of the game like it is right now. I'm seeing ability delay and rubberbanding in major cities, imperial city, battlegrounds, etc. For the first time ever.

It's horrendous.

PC/NA

This. I haven't ever experienced the Cyrodiil Lag :tm: but in PvE people are talking about skills not going off despite hitting them multiple times and personally I have experienced several people (including me) all have their games freeze for up to 3 seconds at the same time, mid-combat, in a trial.

Rohamad_Ali · August 1

Have you tried neatly coiling your router wires counter clockwise towards the lost continent of MU and then erect a reflecting pool towards Mt Heron with a tribute bowl to the 5G powers of the north wind while holding a lotus position balanced upon a yoga ball at you're desktop?

This one has nothing will help.

Stafford197 · August 1

ZOS_Bill wrote: »

Our help article linked below offers different troubleshooting you can try for latency issues while playing ESO.

Latency / Lag - Technical Support - The Elder Scrolls Online

Hey look everyone, you see that? It was our internet the whole time. The entire PvP population needs new internet… surely the game has no issues.

Not a good look.