Crashed

valenwood_vegan · June 24

Hey zos - I'm not looking for all the answers, but this is a nice example of the kind of communication players are often complaining about...

some sort of response to the servers failing like "we're investigating, we're aware" within half an hour is not an unreasonable ask.

Boltz4Life · June 24

ForumSavant wrote: »

Just crashed again, can't do infinite archive at all.

Yeah, seems that you are not alone. Might want to wait on that until the game server is more stable.

ZOS_Kevin · June 24

Hi all, we are aware of crashing happening on PC NA. We are investigating the issue currently.

ArchangelIsraphel · June 24

Guys don't worry I'm on it, just gotta run to home depot for at least 15 more box fans

majulook · June 24

Lots of complaints and questions in zone chat. Seems like its a very wide spread issue.

Uazole2 · June 24

Anybody from EU servers having issues?

Shrinkwrap · June 24

booted logging in... oh well, time to do something else

jarlragnar · June 24

After 10 years of this game being out, we still have unstable servers [snip]. Can't even enjoy a game without this game having lag issues, server crashes, and PvP exploits [snip]

[edited for bashing]

Azzras · June 24

Crashed yet again. 6 times now....

johnicus · June 24

Three cheers for server optimization!

Karivaa · June 24

Crashes 4 times in a row.

DreadKnight · June 24

xbox NA too not just PC

Tarbs01 · June 24

ZOS_Kevin wrote: »

Hi all, we are aware of crashing happening on PC NA. We are investigating the issue currently.

What about Xbox NA? Crashing there too

harvey07 · June 24

same for me...started about 20ish mins ago. kicked out.....won't let me log back...then it goes to a queue after i am able to log back. over and over after i am back for 3 mins or try to loot anything.

NerirocF · June 24

ZOS_Kevin wrote: »

Hi all, we are aware of crashing happening on PC NA. We are investigating the issue currently.

It isn't just PC NA. Also having crashes on Xbox NA.

oldbobdude · June 24

Yeah 4 times now. I get in after waiting 5 mins or so but crash shorty after getting in. Tried to harvest a resource this tie and that wouldn’t work then crash.

Unknown_Redemption · June 24

jarlragnar wrote: »

[snip]

Life has been hard for me for the past 10 years. I request all monies I spent everywhere to be returned because I am straight up not having a good time.

[edited to remove quote]

HGWellsWH12 · June 24

ZOS_Kevin wrote: »

Hi all, we are aware of crashing happening on PC NA. We are investigating the issue currently.

It’s not just PC @ZOS_Kevin - Xbox NA is experiencing the same crashes

Sassyuke · June 24

All this new content but not enough investment into the infrastructure to handle it. Am I wrong? I don't know lots about this but the performance decline over the years is telling.

Tenthirty2 · June 24

PC\NA
Queue to get in about 10 mins ago, massive ping spikes inside player home.
Booted to login just now, not even going to bother trying to get back in.

Uazole2 · June 24

Boltz4Life · June 24

ZOS_Kevin wrote: »

Hi all, we are aware of crashing happening on PC NA. We are investigating the issue currently.

Awesome. Players appreciate the update and look forward to any more you can provide! Thanks!

ArchangelIsraphel · June 24

ZOS_Kevin wrote: »

Hi all, we are aware of crashing happening on PC NA. We are investigating the issue currently.

Thanks Kevin! All my silly joking on these forums aside, We appreciate you, seriously.

ZOS_Kevin · June 24

HGWellsWH12 wrote: »

ZOS_Kevin wrote: »

Hi all, we are aware of crashing happening on PC NA. We are investigating the issue currently.

It’s not just PC @ZOS_Kevin - Xbox NA is experiencing the same crashes

Thank you for clarifying. We have shared this with the team as well.

Tarbs01 · June 24

Boltz4Life wrote: »

ZOS_Kevin wrote: »

Hi all, we are aware of crashing happening on PC NA. We are investigating the issue currently.

Awesome. Players appreciate the update and look forward to any more you can provide! Thanks!

Yes, this. Being an IT guy myself of 20+ years, I very much appreciate the updates.

ShawnF · June 24

Happening on PS/NA as well.

Was in Silorn, rubber banding back & forth, couldn't summon a banker, NPCs in the wrong locations fighting the air, then kicked - could not communicate with servers. Same thing overland in Telvanni peninsula.

Tenthirty2 · June 24

Uazole2 wrote: »

ZOS_Kevin · June 24

Just a follow up. We aware aware this is impacting all NA megaservers. We are investigating the issue across all platforms.

celeste_lavie · June 24

After crashing twice while in IA, logged in a third time and got to the end of the Arc I had been working on and the game crashed again. Logged in one last time only to find all my progress gone and it had started me over from the beginning.

I have decided to log off for the rest of the day at this point. Time to go touch grass. (PC NA)

Boltz4Life · June 24

Unknown_Redemption wrote: »

jarlragnar wrote: »

[snip]

Life has been hard for me for the past 10 years. I request all monies I spent everywhere to be returned because I am straight up not having a good time.

To be fair, not having a good time is not the proper comparison to actually paying for a service or feature that is not being fulfilled. I'm not siding with anyone here, just stating that they are completely different. If I pay good money for 1GB internet speeds, and only get 200mbps speeds, or randomly terrible/unusable service, I contact the company and tell them to credit the hell out of my bill. While some people take this to extremes, we do need to hold companies and services accountable for charging a price for a service that is not up to par.

If I pay for a cheeseburger that is shown in a picture that has not been smooshed with a boot, thrown against a wall, then wrapped messily and thrown into a bag, that's what I want when I give them my money. If someone schedules time to use a service that they pay for, the service should be up and running (properly) as expected and as paid for/satisfied by the customer. It has nothing to do with "having a good time".

Have a nice day!

[edited to remove quote]