Infinite load screen on PC EU

Gegensmith · June 10

I'm getting an infinite load screen trying to get to character select on PC EU right now. It's a steam account. Rebooted router, no change.

Gegensmith · June 10

Now Error 307 (6:3:1636:126) Booted from server.

ZOS_Kraken · June 10

Please look over this article for error 307. If you continue to be unable to log in, please reach out to support for further assistance.

Gegensmith · June 12

Didn't help. Same thing happened again tonight. Kicked from the game while looking at my skills menu. Booted with unexpected error. Infinite load screen trying to get to character select. Switched to another account (non-steam), swapped server (which swaps the steam one too). Tried the steam again and same thing -- infinite load screen to reach character select.

Gegensmith · June 12

Correction: not infinite, but extremely long. If this is a new feature designed to address the DoS attacks, it's picking up false positives.

ZOS_Bill · June 13

@Gegensmith

Have you already started a ticket with our support team?

If so, you can share your ticket number here.