The Elder Scrolls Online

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bug with taking all system mail and getting gold for system alerts

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CoronHR
CoronHR
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i encountered this problem this morning - pc/eu. i used the 'take all' feature of taking system mail, for the ... i forget what they're called ... the guys that bring you mats. anyway, i did that, and then i went to take the gold from my system alerts, which are the sales of guild traders. the gold was gone and i didn't receive it with the mats. fast forward a few minutes ... when i did my daily crafting writs and handed them in, the gold from the system alerts came with the gold from handing in the crafting writs. so, i got the gold in the end, but this is a bug, should come when sifting through the system alerts. it usually does, but there must be interference b/tn the 'take all' feature in system mail
PC - EU - Steam client
  • Cosmo_Nova
    Cosmo_Nova
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    This is happening for me too. For me the missing money appeared in my inventory after depositing all the rest of my gold into the bank (e.g. I have 400k gold, I am missing 20k, I deposit 400k and I have 20k in my inventory after the deposit). I wonder if the gold is being received but it is not updating the UI until something else changes your gold count.
  • CoronHR
    CoronHR
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    yeah you can also sell something to a merchant and it'll appear. it happened to me again yesterday and that's what i did -- sold something
    PC - EU - Steam client
  • SpiritKitten
    SpiritKitten
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    same for me and not sure if I ever got the gold
  • CoronHR
    CoronHR
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    i noticed it in my inventory, but the gold in question was sizable, so it was easy to see
    PC - EU - Steam client
  • Cosmo_Nova
    Cosmo_Nova
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    Cosmo_Nova wrote: »
    I wonder if the gold is being received but it is not updating the UI until something else changes your gold count.

    Update: I have tested it and this indeed seems to be the case. I emptied all of my gold into the bank, then used the take all (system) option, then claimed the gold from my guild trader mail. Despite having 0 gold displayed in my inventory I was able to purchase an item from an NPC vendor, and my gold count updated immediately afterwards. So the gold is definitely still there, just not showing.
    Edited by Cosmo_Nova on 8 June 2024 16:11
  • SpiritKitten
    SpiritKitten
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    okay so if this is the case, at least I know I got the gold, but this is a big problem bug!!! needs to be hotfixed!!
    Edited by SpiritKitten on 9 June 2024 00:16
  • CoronHR
    CoronHR
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    in the meantime just be sure not to use the 'take all' function of system mail
    PC - EU - Steam client
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