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Mail is broken in gamepad mode, cant see/claim attachments

baconaura
baconaura
✭✭✭
In gamepad mode, the UI looks broken, and I cannot see my attachments, or claim them. if I switch to keyboard/mouse I can see the attachments and claim them in the UI.

after deleting all the guild mail. a friend resent it again, could see it in keyboard and mouse, but when in gamepad mode, it showed the deleted guild mail with the attachments.

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  • baconaura
    baconaura
    ✭✭✭
    if you goto keyboard mouse, and see the attachment, you can claim it in gamepad mode. but the remaining where you didn't click into in keyboard/mouse mode remain unclaimable in gamepad mode

    x9lrkut28zqj.png
  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Is it possible you are using the Postmaster addon? If so, try disabling that and try again.
    Gina Bruno
    Senior Creator Engagement Manager
    Dev Tracker | Service Alerts | ESO Twitter | My Twitter
    Staff Post
  • baconaura
    baconaura
    ✭✭✭
    Yup that was it. Appreciate you looking into this @ZOS_GinaBruno !
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