PTS freezes when set to Simplified Chinese

Kelinmiriel · April 26

I don't speak Simplified Chinese, but I've been trying to collect some information for addon localization that I haven't been able to find anywhere else, and every time I try to set the PTS to Simplified Chinese, the game freezes. It works fine on live, so I don't believe there's anything wrong with my system causing this. All other officially supported languages work the same as they do on live.

I've tried setting it in an addon, using "/script" in game, and even directly changing my user settings (when I wasn't in game). (The last experiment had no effect at all; it played in English as if I hadn't changed it to "zh".)

Has anyone else noticed this, or tried it? I believe it will be noticed if it goes live this way.

Lykeion · April 26

I just tested it, and that's exactly what happened. I didn't enable any addons, and the game still crashes. This is strange because I localized my addon on week 1 and the Simplified Chinese environment was fine then.

@ZOS_Kevin @ZOS_GinaBruno Has the dev team been aware of this, and if so is there any information available?

Kelinmiriel · April 27

I did try it with addons disabled also, and now I've tried it on both a Linux machine (recently switched to a new Linux system) and on the old Windows 10 system that still runs (much slower, but it still runs.)

Symptoms are different between the two operating systems, but the end result is the same. It absolutely won't run. On Linux, under Steam, it goes to a load screen and just freezes there until I force it to close. Windows recognized that it was hung up, and came up with the Windows popup saying that an error had caused it to close unexpectedly, and asking me to report what I'd been doing when it happened. (Which I did.)

Thanks for double-checking this, @Lykeion!

Kelinmiriel · April 27

Also, I did NOT test localization on week one, which is why I specified that it's happening now - I had no information about the first week. So your information will hopefully give them more data to work with to fix this. (I'm looking for localization for ticket events, and there wasn't one last week.)

ZOS_GinaBruno · April 29

Just a heads up, this should be fixed in today's PTS patch.

Kelinmiriel · April 30

Thanks! I've checked it, and it's fixed. Unfortunately, too late for me to get the activator for Fasaria, since Zeal of Zenithar is over so she's gone. But I got it for all the other supported languages, and I'll get that one when it goes live.