Logon Error

sherry.keaneb16_ESO · April 16

Login Failed: Your username or password may be incorrect or inactive at this time. If you purchased the game through Steam or Epic Games, please start the game on that platform.

alex_howard_06ub17_ESO · April 16

Same here, and I haven't even been on the PTS (was at work all night).

Seyer530 · April 16

Same here, I have not logged on to the PTS at all.

calitrumanb14_ESO · April 16

Ditto and ditto!

Seyer530 · April 16

@ZOS_GinaBruno @ZOS_Kevin y'all, why is this happening to your favorite customers?

wilykcat · April 16

Anyone notice the other banner saying " [in progress] ESO Account System maintenance".

virtus753 · April 16

wilykcat wrote: »

Anyone notice the other banner saying " [in progress] ESO Account System maintenance".

Account system maintenance has not historically prevented people from playing the game.

The fact it isn't expected is also clear from this update:

https://forums.elderscrollsonline.com/en/discussion/comment/8090686/#Comment_8090686

SmilingTigress · April 16

Same issue, cannot log in, was in this morning just fine but got distracted and timed out for inactivity, when I came back to log on later I was unable to. I have not been on the PTS for a very long time and was in this morning with no issues.