Whatever you guys did in the last patch has completely broken the queue for PC/NA Gray Host campaign in Cyrodiil. Every night from about 8:30 to 11:30 EST one or more of our guild has the same problem: you get into queue, wait it out from some number in the 50's or higher, but then the number get stuck and stops going down. The queue doesn't move past that number for you even though others queued for the same campaign (some who started with higher numbers than yours) are riding out the queue and getting in just fine. When you try to leave the queue you get a message saying "you are not queued for that campaign". In order to re-queue you have to completely quit the game and usually when you get back in it's at a higher number than the first time. Some nights this happens consecutive times.

I know prime time is busy, but those are the hours we can play on weeknights. I'm prepared to wait out long queues - but this is unacceptable. Some nights I can't get in at all, and it's not just me. This happens to me or some random other member of my group every night since the last patch (v7.1.6) and it never happened before. My group has members from across the country and some from overseas and the problem doesn't seem to be localized to any particular area. I'm in CA, but it has happened to others from MO and even to a member from Sweden, so it has to be from your end. Please look into this. Thank you.
Edited by ZOS_Icy on April 1, 2024 2:57PM