Can't Login - Error 301

xRegosx · March 15

Hello
I am not able to login. It is saying "unable to connect to server" with the code of Error 301. This problem has been happening since Wednesday patch. The things I have tried are:

- Repair command from launcher
- Attempting to login from the exe file instead of steam
- Update the launcher itself
- Restart my computer
- Restart my router
- Check my firewall if it has Elder scrolls online enabled
- Check my computer if it is working on safe/test mode
- Delete the games program data file and redownload it
- Delete all my addons
- Redownload the entire game

Can someone please help? Maybe I missed something or there is something else I can do

(I am playing on steam)
(I already opened a ticket. Ticket number: 240315-002497)

freespirit · March 15

Is your Steam ESO Account one of the early ones?

Reason I ask is it might be possible for you to log in using the games exe. from the actual game files. I know the early Steam Users used to be able to do that, not sure when the actual cut off date was, when newer users couldn't.

If you can log in from there, then it might be an issue with Steam.

xRegosx · March 15

Yeah it is one of the early ones. I have also tried logging in from the exe file and that also doesn't work. Same error

xRegosx · March 15

I tried disabling my firewall entirely now and it put me into queue for a moment and it closed again with the error 103. But now when I try again, its back to error 301.

xRegosx · March 15

Another update
When I try to login to NA server, I can login. But when I try to connect to EU server, I cant.

ZOS_Bill · March 20

@xRegosx

Please check your forum inbox for an update on your current ticket.